Oct 2020
Present
Head Secondary Sales
Impel Holdings
Hyderabad, IN
- Training Onboarded Franchisee partners
- Monitoring & Mentoring on a regular basis
- Roster Management & Lead Allocation planning
- Setting up Targets for the Franchisee Cohorts
- Sharing Feedback & Process related updates
May 2020
Nov 2020
Manager Sales
White Hats Junior
Mumbai, IN
- Managing Student Enrollments & Admissions
- Managing Scholarship Enrollments for Shortlisted Kids
Dec 2018
May 2020
Retail Associate
Cars 24
Mumbai, IN
- Functioned in a back end team named as Project Lost Lead (PLL)
- Closing the deals which were lost at the retail store with a decent margin
- Coordinating & setting a price favorable to all parties involved
- Also worked on a Luxury Car Project focusing primarily on High end used cars
May 2015
Nov 2018
Team Leader
Enka Business Technologies
Mumbai, IN
- Managing the required sales & collections targets
- Monitoring Calls & other activities & giving the relevant feedback & coaching
- Conducting training sessions for current & potential executives from time to time
- preparing regular reports
Jan 2011
May 2015
Customer Service Executive / Team Coach
Tech Mahindra Business Services
Mumbai, IN
- Attending Calls & handling Customer queries
- Providing resolution on the first contact
- Collections on NPA accounts
- Handling escalations in the absence of the floor manager
- Helping team mates get closures on potential payments
Education
Feb 2012
Mar 2013
FY BSC IT in
Vinayaka Missions Research Foundation
Certifications
2013
Certified Information Security Expert (C.I.S.E)
Innobuzz Knowledge Solutions
2014
Diploma in Airlines & Hospitality
Aviation Dreamz
Hobbies & Interests
-
Motorbikes
-
Playing Guitar
-
Playing Video Games
Languages
English
(Native)
Hindi
(Native)
Marathi
(Fluent)
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