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Mahadev Ghosh

Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales & collections procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.

Key Skills

Mentoring Sales Teams
Managing Training
Training, Coaching & Mentoring
Managing Sales Partners

Professional Experience

May 2020
Nov 2020
Manager Sales OS
White Hat Junior Hyderabad, IN
  • Managing Student Enrollment & Admission
  • Managing scholarship Enrollments for Shortlisted Kids
Dec 2018
May 2020
Retail Associate
Cars 24 Mumbai, IN
  • Functioned in a back end team named as Project Lost Lead (PLL)
  • Closing the deals which were lost at the retail store with a decent margin
  • Coordinating & setting a price favorable to all parties involved
May 2015
Nov 2018
Team leader
Enka Business Technologies Mumbai, IN
  • Managing the required sales & collections targets
  • Monitoring Calls & other activities & giving the relevant feedback & coaching
  • Taking training sessions for current & potential executives from time to time
  • preparing regular reports
Jan 2011
May 2015
Customer Service Executive / Team Coach
Tech Mahindra Business Services Mumbai, IN
  • Attending Calls & handling Customer queries
  • Providing resolution on the first contact
  • Collections on NPA accounts
  • Handling escalations in the absence of the floor manager
  • Helping team mates get closures on potential payments

Education

Feb 2012
Mar 2013
FY BSC IT in Vinayaka Missions Research Foundation

Certifications

2013
Certified Information Security Expert (C.I.S.E)
Innobuzz Knowledge Solutions
2014
Diploma in Airlines & Hospitality
Aviation Dreamz

Hobbies & Interests

  • Motorbikes
  • Playing Video Games

Languages

English
(Fluent)
Hindi
(Fluent)

Get in touch with Mahadev