Jun 2019
Present
Account payable -Paymet prossesor
Wipro
Pune, IN
KPO
Customer Exception
> Ensuring that the payment of invoices is completed within a timely manner and in accordance with payment .
> identifying invoices that are overdue or have not been received
> Giving information like why check has been stopped, how much time it will take to process new check, updating all vendor details in the system.
> voiding payment at bank site and stopping in ERP( SAP, S4 Hana, Infinium and passport).
> Matching invoices with MDM data and if not then updating correct information for the vendor.
> working on refund checks received from supplier and applying them to correct GL code.
> Identifying return check and taking corrective action to reprocess it to correct vendor.
> Working on fraud checks/ paid in error, duplicate payments and ach made in error . identifying those and asking for refund and reprocessing it to correct vendor.
> keeping track or every transaction and logging details into a system.
PAYMENT PROCESSING
> Running duplicate check and running payment on daily basis.
>Running wire, swift wire, virtual card, checks, Manual payment and EFT payments based on due date of invoice.
>Email management for urgent payment request.
>Audit for duplicate invoices and paymen.
HELPDESK
> Resolving the query or vendor and client via email, call or chat on
different scenarios and invoice related dispute.
> Providing proper resolution as per the query.
>Co-ordinating between different teams for unpaid invoices.
> Providing remittance details for payment.
> Ensuring that the payment of invoices is completed within a timely manner and in accordance with payment .
> identifying invoices that are overdue or have not been received
> Giving information like why check has been stopped, how much time it will take to process new check, updating all vendor details in the system.
> voiding payment at bank site and stopping in ERP( SAP, S4 Hana, Infinium and passport).
> Matching invoices with MDM data and if not then updating correct information for the vendor.
> working on refund checks received from supplier and applying them to correct GL code.
> Identifying return check and taking corrective action to reprocess it to correct vendor.
> Working on fraud checks/ paid in error, duplicate payments and ach made in error . identifying those and asking for refund and reprocessing it to correct vendor.
> keeping track or every transaction and logging details into a system.
PAYMENT PROCESSING
> Running duplicate check and running payment on daily basis.
>Running wire, swift wire, virtual card, checks, Manual payment and EFT payments based on due date of invoice.
>Email management for urgent payment request.
>Audit for duplicate invoices and paymen.
HELPDESK
> Resolving the query or vendor and client via email, call or chat on
different scenarios and invoice related dispute.
> Providing proper resolution as per the query.
>Co-ordinating between different teams for unpaid invoices.
> Providing remittance details for payment.
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