Lallu vijay

I am a committed, friendly and hardworking with a passion for providing excellent service at all times. always having the needs of the customers and the reputation of the organisation at heart. I have dealt with customers’ enquiries and complaints face-to-face, over the phone and via email. My excellent customer service and communication skills, combined with my relevant work experience, make me a real asset to any organisation that I work for.and have great skill in learning quickly.

Key Skills

communication skill
Learning skill
Coordinating skill
Leadership skill

Professional Experience

Jan 2019
Feb 2021
Business Process Analyst
Hitech bpo isolutions llp Kakkanad, IN
Its a bpo company. Working Datas from outside country mainly Belgium.
As a data entry operator a i need to analyse and the the filed should i entering will be accurate. And had daily basis targets to do.doctor dentist kine S152 mutuality bills.
Sep 2013
Feb 2015
Accounts assistant
Lazza icecreams Kadavantra, IN
Its an icecream company have many branches and factories inside and oitside kerala state. I am working in headoffice of lazza
To recieve clients attending calls mails, preparing journal ledger and keeping the same, attending meeting with ceo and preparing its minutes. Scheduling meeting and all
Jun 2012
Dec 2012
Casual announcer
Akashavani kochi 102.3 Fm station Kakkanad, IN
Its an central goverment fm station
Preparing content and doing presenting it on air programme, announcing proframms.
Dec 2010
Oct 2012
Customer care officer
Nokia care centre Kadavantra, IN
Franchise of nokia. There dealing the issues of nokia customer handset.
To recieve customer pleasently, and asking their issues related to handset, entering job card and whole issues regarding handset, and forward the same to nokia care engineers.
Apr 2009
Apr 2010
Technician apprenticeship trainee
Bharath petroleum coporation ltd Ambalamugal, IN
Its an oil company
I had worked got training in two departments first 6months in  and audit department and then purchase and procurement department. In audit department i got a chance learn about audit purpose and process, purchase department i had gone through quotation making and purchasing process

Education

Jun 2007
Mar 2009
Bcom -bachelor of commerce(taxation) in Government college tripunithura
MG university
Jun 2004
Mar 2006
Plustwo in Vocational higher secondary school
Government of kerala

Certifications

2021
Experience certificate
Hitech bpo isolution llp

Quote

Helping hand is better than praying lips

Hobbies & Interests

  • Cooking
  • Dancing
  • Reading
  • Singing

Languages

Malayalam
(Native)
English
(Fluent)
Tamil
(Basic)
Hindi
(Basic)

Career Aspiration

I’m excited about the opportunity to work with a mentor and immerse myself in learning new skills. I’m also the type of employee that likes to hit the ground running and jump into projects as soon as possible.

Get in touch with Lallu