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Lalith Kumar E S

Highly capable Store Manager with 2 years experience in operations and retail and Customer Support Associate with 3 years experience. Seeking to apply strategic planning and proven leadership skills to grow revenue and improve market share, effectively balanced targets with resources and optimize long-term success.

Key Skills

Communication
Team work
Problem solving
Leadership
Organisation
Ability to work under anu pressure
Confidence

Professional Experience

Apr 2019
Feb 2021
Assistant Store Manager
Big basket Bangalore, IN
  • Recruiting, training, supervising and appraising staff
  • Managing budgets
  • Maintaining statistical and financial records
  • Dealing with customer queries and complaints
  • Overseeing pricing and stock control
  • Maximising profitability and setting/meeting, targets, including motivating staff to do so
  • Ensuring compliance with health and safety legislation
  • Liaising with head office.
Feb 2016
Mar 2019
Customer Support Associate
Big Basket and Barbeque Nation Bangalore, IN
  • Assess the customer's needs and translation into solutions.
  • Coordinate with customers to resolve any billing inquiries.
  • Act as the first point of contact for customers seeking help with products or technical issues.

Education

Mar 2015
Mar 2018
Bachelor of Business Management in SHSS Jain College
Bangalore University

Hobbies & Interests

  • Music
  • Traveling
  • Gamings

Languages

English
(Fluent)
Tamil
(Fluent)
Kannada
(Fluent)
Telugu
(Fluent)
Hindi
(Fluent)

Career Aspiration

Over the next few years, I want to explore and develop skills in project management. In three years, I want to have gained experience in leading projects for major clients. I will be looking for opportunities to expand my responsibilities within this role to work towards my goal.

Get in touch with Lalith