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Lakshmy Santhosh

Efficient and energetic Retail Manager with 6+ years of experience driving increased customer traffic and sales by creating a friendly shopping environment. Effectively instills customer service skills in all employees with comprehensive training and rewards programs. ensuring smooth operations and excellent customer service in fast-paced retail environments. Increases revenue by improving ordering and training Sales Associates on marketing strategies.

Key Skills

Sales Reporting
Inventory management
Visual merchandising
Statistical analysis of profit and loss
Ms office and spreed sheets
Graphic design
Distributed Team Management
Team Management
Revenue Management
Competitor Analysis
Analysis Of Customer Buy Cycles
Active listening

Professional Experience

Jun 2019
Dec 2020
Senior store Manager
Label Ritu kumar Bangalore Urban, IN
Designer wear in apparels
1.Store Manager with an affinity for helping people manage their problems, and naturally interested in co-workers' well-being. I offer my passion and commitment to be my primary contribution as an aspiring Store Manager who specializes in: 
     (A). Team Management
     (B). Inventory Management 
     (C). Visual Merchandising 
     (D). Training supervising and apprising staff
     (E). Maintenance of Statistical and financial sales reports
     (D). Achieving sales targets and maintaining store level operations .

2. 
  • Manage hiring, scheduling, ordering and inventory duties
  • Collaborate with General Manager, vendors and Merchandisers to ensure smooth operations and consistent stock levels
  • Implemented Employee of the Month program to boost staff morale and encourage excellent service; reduced customer complaints 30%

        
Jul 2018
May 2019
Store Manager
Sunglasshut Bangalore Urban, IN
1. Store Manager with strengths in being detail-oriented, a problem solver. A fairly competent and knowledgeable Store Manager whose value and contribution to an organization lie in her capabilities in maintenance inspections, coordinating mechanical components as well as performing 

2. Manage hiring, scheduling, ordering and inventory duties

3.Collaborate with General Manager, vendors and Merchandisers to ensure smooth operations and consistent stock levels

4. Implemented Employee of the Month program to boost staff morale and encourage excellent service.
Jan 2016
Jul 2018
ASSISTANT STORE MANAGER
Lenskart.com Bangalore Urban, IN
Store Manager with an affinity for helping people manage their problems, and naturally interested in co-workers' well-being. I offer my passion and commitment to be my primary contribution as an aspiring Store Manager who specializes in :
      (A). Team management 
      (B). The creation and maintenance of sales I reports.
      
Jun 2015
Oct 2015
Internship
Tragly Bangalore Urban, IN
B to C and B to B in travel and hospitality industry
1.Booked large groups for weddings, seminars, conferences and other events, providing best available Travel packages
2.Developed long-lasting relationships with outside vendors, including Bus owners,drivers,restaurants and hotels etc  so that guests could secure valuable deals on services and meals
3.Established internal databases and record management systems to ensure accuracy and integrity of all documentation and data
Jun 2014
May 2015
Store manager plus cashier
Paapoos opticals Thrissur, IN
Opticals shop
Store Manager with general skills and insightful knowledge on the crucial areas of retail management such as merchandising, recruitment, banking, and training. Being a knowledgeable [Professional Name] in handling and operating a high-end store and is fairly well-versed in the work, strategies, and procedures.

Education

Jun 2006
Mar 2010
Heigh school in Holy grace academy mala
Central board of secondary education
Jun 2010
Mar 2012
Senior secondary education (11th-12) in Amritha vidhyalayam
Central board of secondary education
May 2015
Jul 2018
Bachelor in business administration in St Raymond’s college
Mangalore university
Apr 2019
Sep 2019
Contact management & building relationships in Future Lear.com
University of Southampton and IACCM
Apr 2012
Oct 2012
Diploma in graphic design in Institute of technology irinjalakuda
Kerala government oriented program
Mar 2020
Jun 2021
Excellence in nutrition and analysis in Future learn.com

Quote

Your limitation—it's only your imagination.

Unkown

Hobbies & Interests

  • Adventure Sports
  • Badminton
  • Dancing
  • Reading
  • Singing
  • Meeting New People

Languages

English
(Fluent)
Malayalam
(Fluent)
Hindi
(Fluent)
Tamil
(Fluent)
Kannada
(Basic)
Telugu
(Basic)

Career Aspiration

Over the next few years, I want to explore and develop skills in retail management. In three years, I want to have gained experience in leading and managing multiple stores . I will be looking for opportunities to expand my responsibilities within this role to work towards my goal.

Get in touch with Lakshmy