KK
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Kunal Kaushik

Professional and dynamic Customer Executive driven to exceed performance goals. Extensive background in customer service with proven abilities to build rapport quickly and cultivate long term relationships to support strategic sales growth.

Key Skills

Communication Skills
Basic Information Technology Skills
Soft Skills

Professional Experience

Sep 2020
Jan 2021
Customer Service Representative
CONCENTRIX Noida, IN
It is World's Second largest Business Process outsourcing company
Assessed customer service trends and evaluated complaints to determine areas in need of enhancement and align teams to better meet customer demands
Achieved and consistently exceeded revenue quota through product and service promotion during routine calls

Education

Jan 2021
Jun 2024
Bachelor of computer applications in Indira Gandhi National Open University
Indira Gandhi National Open University
Mar 2019
Jun 2020
Intermediate in Mother's touch Senior Sec School
Central Board of Secondary Education
Mar 2017
Jul 2018
High School in Mother's touch Senior Sec School
Central Board of Secondary Education

Hobbies & Interests

  • Singing
  • Songwriting

Languages

Punjabi
(Basic)
Hindi
(Fluent)

Get in touch with Kunal