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Kruti Ganatra

Talented bank teller adept at processing customer transactions, counting money and maintaining balanced cash drawer with high level of accuracy. Trained in all aspects of opening and closing procedures. Seasoned Bank teller well versed in customer care and successful in achieving sales goals while maintaining high level of customer satisfaction. Consistently accurate in counts and balances.

Key Skills

Consumer banking specialist
Cash handling expertise
Operations Management
Multitasking abilities
Business development
Relationship building and management

Professional Experience

Jan 2019
Feb 2021
Teller
HDFC Bank Ltd Surat, IN
  • Performed customer transactions for money orders, cheques, deposits and withdrawals.
  • Provided high-level customer service through friendly approach, strong professionalism and timely assistance with customer transactions.
  • Completed highly accurate, high volume money counts via both manual and machine-driven approaches.
  • Coordinated daily cash reconciliation in high volume location.
  • Helped average of 150 customer every day by approaching conversations with positive attitude and focus on customer satisfaction.
May 2018
Jan 2019
Customer service officer
Axis Bank Ltd Kachchh, IN
  • Entered customer interaction details in CRM next (software) to track requests,  document problems and record solutions offered.
  • Assisted call-in customers with questions and orders.
  • Maintained accurate and current customer account data with manual forms processing and digital information updates.
  • Educated clients on account services and resolved client inquires regarding statement information and account balances.
  • Counted cash drawers and deposits, checked supplies and  completed any other required opening or closing task to facilitate smooth team Operations.

Education

Aug 2016
May 2018
Master of Business Administration in Department of Commerce and Management
KSKV Kachchh University
May 2013
Mar 2016
Bachelor of Computer Applications in Shree K P Dholakiya Infotech Mahila College
Saurashtra University
May 2012
Mar 2013
HSC in M C Mehta High School
GSEB
May 2010
Mar 2011
SSC in Z M Ajmera Girls High School
GSEB

Hobbies & Interests

  • Chess

Get in touch with Kruti