Mar 2021
Apr 2021
Hotel Management Trainee
Sayaji Hotel
Pune, IN
1. Worked in HR dept where I have worked in Ms excel , Ms word and also in PowerPoint presentation ; there I have made posters in PowerPoint related to daily basis event held in hotel and filled every day's data in Ms excel.
Handled frequent calls ..
Shortlisted HR exc. Resume's and so on..
2. I have worked in front office department also where I have handled frequent calls everday , Made guest rooms keys, handled guest and there requirements , also worked in there IDS site , done check in - check outs in daily basis; filled guest information in there IDS software , having good interpersonal guest relations ,and having good experience of handling guest calls from outside and inhouse guest .
3. I haved worked in food and beverage dept. Also where I have learnt giving service to guest , handling everyday buffet , handling conference meetings , handling big events like .. wedding , birthday's and buisness meetings / seminars ,
Well known about hotels buffets rates ..also worked in In-room-dining where I have served food in in-house guest , also taken food orders too.
4. Solid understanding of guest relations and customer service within the hotel industry.
5.Terrific interpersonal and social skills.
Strong understanding of all aspects of hotel management.
Ensures hotel staff follow excellent guest care standards.
Handled frequent calls ..
Shortlisted HR exc. Resume's and so on..
2. I have worked in front office department also where I have handled frequent calls everday , Made guest rooms keys, handled guest and there requirements , also worked in there IDS site , done check in - check outs in daily basis; filled guest information in there IDS software , having good interpersonal guest relations ,and having good experience of handling guest calls from outside and inhouse guest .
3. I haved worked in food and beverage dept. Also where I have learnt giving service to guest , handling everyday buffet , handling conference meetings , handling big events like .. wedding , birthday's and buisness meetings / seminars ,
Well known about hotels buffets rates ..also worked in In-room-dining where I have served food in in-house guest , also taken food orders too.
4. Solid understanding of guest relations and customer service within the hotel industry.
5.Terrific interpersonal and social skills.
Strong understanding of all aspects of hotel management.
Ensures hotel staff follow excellent guest care standards.