Jun 2023
Jun 2024
Telesales Executive
Club Mahindra Holidays DSA
Mumbai, IN
Club Mahindra Holidays DSA is a leading vacation ownership company offering luxurious holidays at stunning resorts across India.
- As a Telesales Executive at Club Mahindra Holidays DSA, I effectively communicated with clients over the phone, presenting our holiday packages in a convincing manner. I used my strong communication skills to build rapport with customers, address their queries.
- During my time in this role, I honed my listening skills by actively listening to customers' needs and preferences. By carefully listening to their requirements, I was able to tailor our holiday packages to suit their interests, leading to higher conversion rates.
- I efficiently managed my time as a Telesales Executive by prioritizing tasks and following a structured schedule. I managed multiple calls simultaneously, and met sales targets within set deadlines.
- In my role, I encountered various challenges such as objections from customers, handling difficult clients, and resolving issues related to bookings.
- As a Telesales Executive, I effectively managed the sales process from lead generation to closing deals. I maintained detailed records of customer interactions, tracked sales metrics, and collaborated with the sales team to optimize strategies for increased revenue and customer satisfaction.
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