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Khushi Jain

With 6 months of experience as a Customer Care Representative, I excel in communication skills and active listening. I am known for my humble demeanor and ability to empathize with customers to effectively resolve issues. My expertise lies in providing exceptional customer service and building strong relationships with clients.

Key Skills

Communication Skills
Active listening

Professional Experience

Oct 2022
Oct 2023
Associate Customer Support
Tech Mahindra Noida, IN
Tech Mahindra is a leading provider of digital transformation, consulting, and business reengineering services using cutting-edge technologies.
  • Provided first-level support to customers via phone, email and chat
  • Demonstrated excellent communication skills by actively listening to customer issues and providing timely solutions
  • Assisted customers with troubleshooting technical issues related to software and hardware products
  • Resolved customer complaints in a timely and professional manner, ensuring high levels of customer satisfaction
  • Collaborated with internal teams to escalate complex issues and ensure prompt resolution for customers

Education

Apr 2020
Apr 2023
BBA in Future vision
Vikram university

Hobbies & Interests

  • Cooking
  • Singing

Languages

English
(Fluent)
Hindi
(Fluent)

Get in touch with Khushi