Khushboo Balani

Proved successful working within tight deadlines and fast-paced atmosphere. Carried out day-day-day duties accurately and efficiently. Led projects and analyzed data to identify opportunities for improvement. Prepared a variety of different written communications, reports and documents to ensure smooth operations. Demonstrated respect, friendliness and willingness to help wherever needed. Participated in continuous improvement by generating suggestions, engaging in problem- solving activities to support teamwork.

Actively listened to customers' requests, confirming full understanding before addressing concerns. Handled [number] calls per [timeframe] to address customer inquiries and concerns. Proved successful working within tight deadlines and fast-paced atmosphere. Actively listened to customers, handled concerns quickly and escalated major issues to supervisor. Resolved problems, improved operations and provided exceptional service. Used Microsoft Word and other software tools to create documents and other communications. Developed and maintained courteous and effective working relationships.