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KESHIKA L S

Worked as Technical Support Executive with 11 months of experience, Also experienced in handling Customer queries and device troubleshooting. Seeking to enter into a new career as Software Engineer and work efficiently for betterment of the Company.

Key Skills

Manual Testing
Core Java
Communication Skills
Problem Solving.
Device Troubleshooting
Flexibility

Professional Experience

Sep 2020
Aug 2021
Technical Support Executive
Sutherland Chennai, IN
  • Worked as the Technical Support Executive in Amazon Process, Handling Inbound Contacts.
  • Resolving customer Queries by device Troubleshooting with all the available resources at the earliest to give best Customer satisfaction and Customer experience.
  • With the help of process knowledge and good performance I have won the Best Employee and Top Performer for 3 months consecutively.

Education

Jul 2016
Apr 2020
Bachelor Of Engineering (Computer Science) in Misrimal Navajee Munoth Jain Engineering College
Anna University
Feb 2015
Mar 2016
HSC in A.J.S Nidhi Higher Secondary School
State Board
Feb 2013
Mar 2014
SSLC in St Dominic's Anglo Indian Higher Secondary school
State Board

Certifications

NATA
LIBA School of Architecture

Achievements

Throwball Championship
Served as Team Captain and won First Prize at Throwball Competition against the Senior's and also Won First Prize In Relay and 500 meter Athletics in College Cultural.
Pencil Sketching
Completed NATA course and also won First Prize in Pencil Sketching Competition conducted by Hindustan University of Allahabad.

Quote

"I Can Do, I Will Do, I am Capable, Never say Never " "They Only Way To Do Great Work Is To Love What You Do" - Steve Jobs

Hobbies & Interests

  • Pencil sketching
  • Travelling and exploring
  • Volunteer Work / Community Involvement

Languages

English
(Fluent)
Telugu
(Native)
Tamil
(Fluent)

Career Aspiration

I would like to continue to develop my Skills and Knowledge as a Professional and would also work for the betterment of the Company and Career Growth . I also want to develop my Leadership Quality and organization skills to help me achieve my goal in future.

Get in touch with KESHIKA