Karthik Kumar Selvam

 Business Analyst leading two Outsystems project requirements to create the digital implementation of the journey towards certification and sustainability for all user groups.

 • Responsible for gathering and understanding of business needs and translating them into effective user stories and requirements.
 • Assist the Product Owner/Lead Business Analyst in prioritization and implementation of cost-effective processes and system solutions.
 • Build holistic understanding of applications & underlying domain being supported Identify impacts of change and facilitate prioritization.
 • Effectively update and document system and business process changes for business and technical audiences with clarity, completeness, and specificity.
 • Search for ways to improve monitoring, discover issues and deliver better value to our customers
 • Creating reports and business flow diagrams in UML, Business Process Model and Notation (BPMN), Process flow Diagrams.
 • Working with work item management tools (e.g. Team Foundation Server or Jira).
 • Developed business architecture using requirements such as scope, processes, alternatives, and risks.
 • Having regular workshops and interviews with the end users to analyze the requirements and come up with requirement list, user story mapping, process flow diagrams, user journey flow, and use case diagrams.
 • Well experienced in scrum and agile methodology environments to come up with minimum viable product and then work on several iterations after to come up with an optimal solution 

• Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions.
• Leading ongoing reviews of business processes and developing optimization strategies.
• Staying up-to-date on the latest process and IT advancements to automate and modernize systems.
• Conducting meetings and presentations to share ideas and findings.
• Performing requirements analysis.
• Creating reports and business flow diagrams in UML, Business Process Model and Notation (BPMN), Process flow Diagrams.
• Working with work item management tools (e.g. Team Foundation Server or Jira).
• Developed business architecture using requirements such as scope, processes, alternatives, and risks.
• Analyze client’s business requirements and work on document analysis, interviews, workshops, and workflow analysis.
• Translate stakeholder requirements into deliverable such as use cases, user stories, workflow/process diagrams, data flow/data model diagrams and prototypes.
• Worked closely with the developers to create functional specifications and migration specifications.
• My day today tasks included analyzing, creating and executing the business plans supporting the establishment of new features in our product. Working on release notes and release posts.
• Support project delivery - including testing, training users, and other deployment tasks.
• Partnered with business teams and IT personnel to align project goals with business strategy and define project milestones.
• Streamlining operational efficiencies by delivering recommendations for knowledge-based processes and procedures. 

• Web publishing, editing, creating web assets content via the Content Management System(CMS) -Adobe Experience Manager version CQ6 across Samsung Nordics.
• Track and manage tasks and projects using Atlassian JIRA.
• Content coordination and bug fixing - HTML, CSS.
• Creating and day-to-day management of all web content across 4 Nordics sites (Sweden, Norway, Finland and Denmark). Ensuring all information is correct and always up to date.
• Supporting team leader with day-to-day tasks related to content updates and ad-hoc request from team leader.
• Working on the content production and managing the existing content for both B2B and B2C sites of Samsung Electronics (SE, NO, Fi, DK).
• Managing communication between central shared service team and local publishing team
• Knowledge of using JIRA and Confluence
• Tracking records of delivering digital products with CMS experience (AEM and Teamsite).
• Experience working with European HQ(Korea) clients. 

 I worked as a Business Analyst and was involved in  entire SDLC,  
• My role includes gathering requirements from the clients and coordinating with other software developers and project support team to ensure that the product gets into a proper shape as per the client's requirements.
• As a BA cum Junior Project Manager I was involved in supporting the delivery of design and build project “E-daycare”.
• Experience of working in a complete professional & agile environment.
• I was working closely with the Client and Product owner to ensure clear communication and quality is in place.
• As a junior project manager I was responsible for the continuous monitoring of the project progress using issued & project tracking tool Atlassian JIRA.
• Responsible for managing a team of 10 people which includes set of designers and developers from India.
• Responsible for the flow of information from the project owner to the team of developers regarding the project.