- Surpassed quarterly sales targets by 150-200%+ consistently by executing high-conversion outbound and inbound sales campaigns.
- Managed the entire SaaS inside sales cycle, including lead qualification, product demonstrations, proposal management, and deal closureconsistently meeting or exceeding monthly and quarterly sales targets.
- Successfully drove renewals for subscription-based SaaS products, maintaining high client retention rates through proactive engagement and timely contract management.
- Identified and executed upsell and cross-sell opportunities within existing accounts by mapping client needs with product featuresleading to a measurable increase in average revenue per account (ARPA).
- Built strong relationships with C-level stakeholders and key decision-makers to deepen account penetration and establish long-term strategic partnerships.
- Conducted Quarterly Business Reviews (QBRs) to assess account health, showcase ROI, and align product roadmaps with clients evolving business needs.
- Partnered with Customer Success and Product teams to ensure smooth onboarding, adoption, and expansion within SMB accounts.
- Maintained clean and accurate CRM data (LeadSquared/CRF/NetSuite, etc.) for sales forecasting, renewal tracking, and account planning.
- Delivered tailored SaaS solutions and renewal plans based on usage analytics, feedback loops, and market trends, enhancing customer satisfaction and reducing churn.
- Closed 30 lakh in new business across SMB and mid-market segments through a combination of inbound & outbound prospecting and lead nurturing.
- Conducted competitive research and customer segmentation to identify and penetrate high-potential markets.