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Kameshwar Dehariya

Experienced and skillful Inbound Customer Service Agent providing high quality service to callers, working address and meet all needs. Adept at following communication scripts to properly handle various needs in a poised and professional manner. Proven track record of serving as an effective liaison between companies and their potential and current clients. Works to keep and increase customer satisfaction with every phone call.

Key Skills

Excellent Communication skills
Activity Sequencing
Fast Typing Skills
Active listening
Analytical Skills
Action-oriented

Internship

Oct 2013
Sep 2015
Customer Service Agent
Xylo Corporation Tadmait, UM
  • Address all customer service queries in a polite, accurate, and timely fashion. 
  • Worked well with upper management to ensure ultimate customer satisfaction. 
  • Achieved a customer satisfaction rating of 97% within 8 months of employment. 
  • Received the Customer Service Agent of the quarter award twice. 
  • Helped to maintain and increase customer loyalty by placing follow up calls and expressing consideration for customers. 

Education

Apr 2018
Aug 2021
B com in GGITS
Rgpv
Apr 2004
Apr 2017
High School Diploma in Kendriya vidyalaya sangathan

Quote

“Your time is now and what you do with it is what matters.”

Steven Cuoco

Hobbies & Interests

  • Bicycle Riding
  • Hockey
  • Pool
  • Creative Writing

Languages

English
(Native)
Hindi
(Basic)

Career Aspiration

In three years, I see myself as a successful Call Center Agent, and learn new skill that will benefit the company and help me achieve my career goals. I am eager to experience new challenges and excited to invest three years' time specializing in a career I find extremely interesting and motivating.

Get in touch with Kameshwar