Message

Kushwah Jyotindrasinh Jaypalsinh

 Customer Service representatives bring top-notch skills in oral and written communication, active listening, and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviours, understanding customer desires, and providing customised solutions to build loyalty.

Key Skills

Leadership skills
Critical Thinking Skills
COMPUTER SKILLS
Flexible
Communication
Soft skills
Problem-solving skills
Customer Oriented
Learning

Professional Experience

Jul 2023
Present
Quality Analyst
E tech Vadodara, IN
E tech is a leading provider of IT solutions, specializing in software development, cybersecurity, cloud services, and network infrastructure.
Currently working as a quality analyst.
Aug 2020
Dec 2022
Business associate
Darbhavati agency Vadodara, Gujarat, IN
Sells and manages the delivery of all types of medicine to all medical stores in our town City.
Aug 2019
Feb 2020
Customer Service Representative
Kochar tech Vadodara, Gujarat, IN
BPO INDUSTRY
I have worked in outbound banking process and inbound banking processes.
Feb 2019
Jun 2019
Data Entry Operator
Seer seo Vadodara, IN
Maintains records of work completed, Operates standard office equipment such as personal computers, data entry devices, printers, and photocopiers, Operates keyboard-controlled data entry devices such as a computer, key-operated magnetic tape, or disc encoder to transcribe data into a format suitable for computer processing, Works from various standardized source documents that have been coded and require little or no selecting, coding or interpreting of data, The proper use of tools and equipment commonly used, Dealing with a variety of people in a professional, courteous manner in diversified situations.

Education

Jul 2012
May 2023
BA IN POLITICAL SCIENCE HONOURS in Indira gandhi open university
Indira Gandhi Open University

Achievements

2024
Top performer
As a top performer in E tech, I excelled as a Customer Service Representative by leveraging strong leadership, critical thinking, and computer proficiency. My adaptability and problem-solving skills allowed me to efficiently handle complex inquiries and consistently exceed customer expectations.

Quote

"Sooner or later, those who win are those who think they can."

Paul Tournier

Hobbies & Interests

  • Reading
  • Travelling
  • WORK OUT

Languages

Hindi
(Native)
English
(Fluent)
Gujarati
(Native)

Career Aspiration

My goal in entering the company would be to evolve my skills in a challenging environment, work within a team, and provide efficient solutions. Within 5 years, I aspire to a TL position that will allow me to make crucial decisions while applying my leadership skills.

Get in touch with Kushwah Jyotindrasinh