- Work closely with upper management to identify areas for process improvement and implement solutions to optimize overall operations.
- Created and applied new practices that improved the operation of the Firm to deliver a higher service quality and maintain client satisfaction.
- Identify and resolve daily operational problems to improve teamwork performance.
- Provide daily leadership and guidance to my supervisors and coworkers.
- Team coordination to help collaborate more effectively on their individual and collective goals.
- Work with senior management to create new strategies to help reach the Firms overall goals.
- In charge of hiring new personnel and performing yearly employee evaluations to discuss areas of improvement.
- Conduct daily meetings with prospective clients to promote the Firm's services.
- Negotiated and secured contracts with new and current clients following the benefit that the client is receiving.
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