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Jonathan K. Priyakumar

Knowledgeable and dedicated customer service professional with extensive experience in Telecommunication industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company's success. Specialized in quality, speed and process optimization.

Key Skills

Probing to understand
Troubleshooting and Diagnostics
Service recommendations

Professional Experience

Apr 2019
Dec 2020
Customer Service Executive
SITEL India Chennai, IN
  • Worked for a Canadian process - Bell Canada as a Customer service / Technical support Representative.
  •  Learning key aspects of the product to become a product expert which will provide clear information to customers. 

Education

May 2014
Apr 2018
B.E Petroleum Engineering in
Academy of Maritime Education and Training
May 2013
Mar 2014
Higher Secondary Certificate in
Sacred Heart Matric Higher Secondary School

Languages

Tamil
(Native)
English
(Fluent)
French
(Basic)

Get in touch with Jonathan K.