Message

Jitendra Singh

Seeking a position in tourism where I can develop my skills and along with that could work for the profitability of the Company.

Key Skills

Good Communication
Strong Empathy and Understanding.
Keen Ability to Improvise and Adapt.
Focuses on Building Rapport.
Engaging Storyteller and Actor.
Flexibility
Timeliness and Punctuality
Eagerness to Learn and Willingness to Teach Others
Professionalism
THE KNOWLEDGE OF A LOCAL
IMPROVISATIONAL SKILLS
HUMOR

Professional Experience

Jan 2019
Present
Food & Beverage Supervisor
The Aodhi Hotel Kumbhalgarh, IN
• recruiting, training and supervising staff. 

• agreeing and managing budgets. 

• planning menus. 

• ensuring compliance with licensing, hygiene and health and safety legislation/guidelines 

• overseeing stock levels 

• ordering supplies 

• producing staff rotas 

• handling customer inquiries and complaints 

• taking reservations 

• greeting and advising customers 

• problem solving 

• preparing and presenting staffing/sales reports 

Jan 2018
Dec 2018
Food & Beverage Supervisor
Hotel Desert Tulip Jaisalmer, IN
• handling customer inquiries and complaints. 

• Maintain knowledge and ensure compliance with departmental policies and standard service 

procedures. 

• Supervise efficient upkeep of tools through proper usage of equipment and devices. 

• Manage and administer supply of linen cloths and uniforms to staff members for cleaning rooms and other private suits. 

• Assist all room service staff members to work properly and provide maximum facilities to guests to outlet. 

• Monitor all phone calls to room service department to ensure timely resolution. 

• Coordinate with various departments and ensure staff set up and supply remain according to departmental standards. 

• Prepare documents and maintain adherence to departmental standards. 

• Inspect food and beverage product preparation programs and maintain 

Feb 2016
Dec 2017
Captain
Hotel Shiv Vilas Jaipur, IN

 • Acquire in depth knowledge of the food & beverage menu of the assigned outlet in order to assist and provide advice to guests. 

• Consistently monitor quality of food & beverage being served . 

• Practice good customer relations and attend to customer complaints / queries satisfactorily. Responsible for building thorough knowledge of food and beverage served in the restaurant. 

• Making sale ,consumption, breakage & MIS Report. 

• Taking briefing to staff & solve their problems. 

• handling customer inquiries and complaints. 

Jan 2014
Dec 2015
Captain
Hotel Rang Mahal Jaisalmer, IN
• Serve to food & beverage to guest with proper sequence. 

• Order Taking. 

• Acquire in depth knowledge of the food & beverage menu of the assigned outlet in order to assist and provide advice to guests. 

• Consistently monitor quality of food & beverage being served . 

• Practice good customer relations and attend to customer complaints / queries satisfactorily. Responsible for building thorough knowledge of food and beverage served in the restaurant. 

• To be able to use micros and understand all features available. 

• Responsible for proper charging and billing of guest consumption. 

• Responsible for maintaining appropriate inventory and proper condition of equipment and operating supplies. 

Jan 2010
Dec 2013
Captain
Cambay Spa & Resort Jaipur, IN
• Acquire in depth knowledge of the food & beverage menu of the assigned outlet in order to assist and provide advice to guests. 

• Consistently monitor quality of food & beverage being served . 

• Practice good customer relations and attend to customer complaints / queries satisfactorily. Responsible for building thorough knowledge of food and beverage served in the restaurant. 

• To be able to use micros and understand all features available. 

• Responsible for proper charging and billing of guest consumption. 

• Responsible for maintaining appropriate inventory and proper condition of equipment and operating supplies. 

Jan 2009
Nov 2009
Room Service Waiter
P&O Cruises Southampton, GB
• Order Taking. 

• Mise-en-scene. 

• Store Requisition. 

• Mise-en-place. 

• Table Setup. 

• Food & Beverage Pickup. 

• Inventory. 

• Serve food & beverage to guests with proper sequence. 

• Maintain hygiene


Jan 2007
Nov 2008
Hotel Operation Trainee
Hotel Man Singh Jaipur, IN
• Acquire in depth knowledge of the food & beverage menu of the assigned outlet in order to assist and provide advice to guests. 

• Consistently monitor quality of food & beverage being served . 

• Order Taking. 

• Store Requisition. 

• Clearance from the rooms. 

• Maintain Hygiene. 

• Tray Setup. 

• To be able to use micros and understand all features available. 

Jul 2006
Dec 2006
Industrial Trainee
Hotel Man Singh Jaipur, IN
• Mise-en-scene. 

• Mise-en-place. 

• Store Requisition. 

• Cleaning all F&B Area 

Education

May 2020
Jun 2021
Tourist Facilitator Certification Program in Indian Institute of Tourism and Travel Management
Indian Institute of Tourism and Travel Management
Jul 2007
May 2010
Bachelor of Arts in University of Rajasthan
University of Rajasthan
Jul 2005
Jun 2006
Diploma in Food & Beverage Service (Hospitality) in Food craft Institute, Ajmer
National Council for Hotel Management , New Delhi

Certifications

2011
First Aid/CPR Certified
Navel Maritime academy, Mumbai
2011
Fire Fighting
Navel Maritime academy,Mumbai
2021
Tourist Facilitator
Indian Institute of Tourism and Travel Management

Hobbies & Interests

  • Camping
  • Gardening
  • Listening Music

Languages

German
(Basic)
Hindi
(Native)
English
(Fluent)

Get in touch with Jitendra