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VIKRAM SINGH BISHT

Experience Analyst with 5+years of experience. Dedicated hardworking professional with a zeal to grow in any given position. Consistence team player even in changing situations by delivering desired results throughout the year.

Key Skills

Account Management
Customer Relationship Management
Business Analysis
Problem solving skills

Professional Experience

Dec 2019
Present
ANALYST
BMTG- Advisors INDIA PVT. LTD Haryana, IN
  • Interacting with third parties and  the landlords/private management company to get the verification of rent/mortgage done. 
  • ·Working on certain projects which can help in making the process efficient and helps in reducing the TAT back backlogs
  • Used to be the Point of Contact in the absence of the Team Lead. 
  • Ordering credit supplements and pulling credit reports at different times
Jan 2019
Nov 2019
Senior Account Manager
ENCORE (MIDLAND CREDIT MANAGEMENT INDIA PVT LTD) Haryana, IN
  • Marked charts and graphs to record results and prepared and delivered presentations, training and briefings as required by employment contact.
  • Acting as Interim Team Lead to assist and help fellow team mates in thinking out of the box to meet the team targets 
  • Trained entry level on the work process, company protocols, best practices and work handling procedures 
  • Studying and eliminating the loopholes faced by team members in providing results
Dec 2017
Feb 2019
Account Manager
ENCORE (MIDLAND CREDIT MANAGEMENT INDIA PVT LTD) Haryana, IN
  • Primarily manages the company's process of retrieving the money owed to them or one of their debts
  • Interacting with customers to make them clear their debts and resolving any complaints and queries 
  • Making consumers clear their large debts or part of it by having quality interacting with them.
Jan 2016
Aug 2017
Customer Service Executive:
teleperformance Haryana, IN
  • Conferred with customers about concerns with products or services to resolve problems and drive sales.
  • Driving sales by upselling the company product 
  • Providing first call resolution to customer queries and problems 
Jul 2015
Jul 2016
TSE
xtrem services pvt ltd Haryana, IN
Worked as a Senior TSE and performed consistently throughout the year to deliver team target and meet the requirements of the contract 

Education

Dec 2014
Dec 2017
MA in ECONOMICS WITH AGGREGATE 60% in
INDIRA GANDI NATIONAL OPEN UNIVERISTY
Jun 2011
Jul 2014
BA(HONS) ECONOMICS WITH AGGREGATE 61.44% in SATYAWATI COLLEGE
University of Delhi
Feb 2010
Mar 2011
SENIOR SECONDARY WITH 86,5% in SARVODAYA VIDYALAYA
Feb 2007
Mar 2008
10TH WITH 73.16% in SARVODAYA VIDYALAYA

Achievements

Top Performer of the Month- Teleperformance
Was Awarded the Top Performer of the Month Title as i overachieved the given target which led to a financial impact in the company. 
Elite Member- Encore
Was Titled as an Elite Member at Encore which is awarded to only the Top 10 Performers throughout the organization. 

Quote

'There is no substitute for hardwork when it comes to achieving dreams' 'Success is no accident, it is the sacrifice one makes for their future'

Hobbies & Interests

  • Cricket
  • Music
  • Travelling

Languages

English
(Fluent)
Hindi
(Native)

Get in touch with VIKRAM