Message

Jay Barapatre

looking for new opportunity to get success with a best of my commitment for advancement in your progressive organization.

Key Skills

Keen attention to detail with strong multi tasking
Computer skills
Customer Support
Problem Solving.
Data entry

Professional Experience

Mar 2019
Present
Back office and customer support
Athflex Pvt. Ltd. Ahmedabad, IN
Kay role & responsibilities include:

• Amazon and flipkart orders processing (Shipping, packing and dispatch) 

• Shopify our own website Www.Athflex.com orders processing (Shipping, packing and dispatch) 

• product and Stock management on online website and Wearhouse. 

• Process NDR. 

• Order conformation. 

• process Abandoned cart. 

• Email and Whatsapp support. 

• Create new orders for customers. 

• RTO Return product file and live on website. 

• Many Extra work like manage online Excel sheet. Document. Product photo shoot and customer support executive. 

Jun 2018
Dec 2018
Calling Executive/ Data Entry Operator
Renu Communications india pvt. Ltd. Ahmedabad, IN
Kay role & responsibilities include:

• Answer inbound outbound calls in a timely and friendly manner.

• Evaluate problems and complaints of the callers and provide proper solutions to them.

• Respond to the needs of customers and provide personalized service.

• Make relevant notes from customer interactions update address mobile numbers.

• Maintains database by entering new and updated customer and account information.

Education

Jun 2016
May 2020
(B.com) bachelor of commerce certificate in Swamivivekanund arts and commerce college
Gujarat University
Jun 2014
May 2015
Higher Secondary Education Board (HSEB) in Swaminarayan High school.
Gujarat Secondary and Higher Secondary Education B
Jun 2011
May 2014
Secondary School Certificate in Sarasvati vidhyalay High School
Gujarat University

Certifications

2012
Hardware and software
Right Click

Hobbies & Interests

  • Enjoy traveling
  • Reading on various subjects
  • Enjoy playing and watching games such as cricket

Languages

Hindi
(Native)
Marathi
(Native)
Gujarati
(Native)
English
(Fluent)

Get in touch with Jay