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Jatin Joshi

Seasoned Relationship Manager driven to maximize customer satisfaction in all areas. Proactive and resourceful collaborator with deep understanding of Customers, Banking and different products. Strategic and decisive Banking professional with expertise in service, sales and support.

Key Skills

Customer Relationship Management
Product knowledge.
Time Management

Professional Experience

Aug 2019
Present
E Relationship Manager
ICICI Bank Indore, IN 
Proposed solutions and leveraged cross-selling opportunities to existing and new clients.
Enticed clients to accept wealth management proposals to increase monthly business.
Built long-term relationships with lucrative clients by utilizing active listening, effective communication and dynamic interpersonal skills.
Offered clients personalized options to answer wide range of needs.
Achieved client loyalty through quality, productivity, service and proactive management.


Feb 2019
Jul 2019
Academic Counselor
Toppr technologies Pvt Ltd Indore, IN
Encouraged students to develop four-year plan and assisted in planning and individual program of study for next term.
Negotiated and closed deals with minimal oversight.
Sold various products by explaining unique features and educating customers on proper application.
Apr 2018
Jan 2019
Department Manager
Avenue Supermarts Ltd Indore, IN
Oversaw efficient receiving and inventory management to keep stock within optimal levels.
Followed all safety protocols and company processes and procedures.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Demonstrated excellent communication skills in resolving product and consumer complaints.

Education

Jun 2016
May 2018
MBA in International institute of professional studies
Devi Ahilya Vishwavidyalaya
Jun 2013
May 2016
Bachelor's of Commerce in Annie Besant College
Devi Ahilya Vishwavidyalaya
Jun 2012
Mar 2013
12th in Golden International school
Mar 2010
Apr 2011
10th in Delhi International School

Certifications

2019
NISM V A
National Institute of Securities Markets
2019
IRDA Corporate Agent
Insurance Regulatory and Development Authorit

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