Seasoned Business professional with over 25+ years of experience in global companies in Consumer Electronics & Home Appliances. Insightful knowledge and understanding of Consumer Electronics Industry with a strong passion to exceed expectations & drive results describes me as an achievement oriented professional.Skilled in Sales Planning & Operations, Strategic Business Planning, Product & Category Management, Retail Operations, Channel Development & Management, P&L Responsibility, Multifunction Expertise & Global Exposure. These skills help deliver targeted sales growth, market share, improve bottom line & provide a sustainable revenue growth.Always aim to deliver results via :-☆ Building High Performance Teams☆ Strategic Business Partnership☆ Digital transformational and digital partner enablement☆ Leading change in the digital environmentLearning....continues @ Work !

Key Skills

Channel Strategy
Strategic Thinking and Planning Skills
Omni Channel Development

Professional Experience

Mar 2010
Present
Director Sales
SAMSUNG ELECTRONICS Gurgaon, IN
Director Sales
 
Currently responsible as Head for Central Region, I am in charge for CE in Gujarat MP and CG. Currently the region size of business is > 1400 Cr. As the Business Head my responsibilities includes strategize, plan and execute the KRAs envisaged for the region. 

Business Planning : Market Mapping to understand the Market Potential by Geography (City, District, Town & Cluster) and by Channel and Partner so that clear opportunity is identified from data analysis and insights of market mapping. One external data available to understand Market is GFK Report and second is internal data collected by Sales Team is through Market Mapping. Both these data’s help for opportunity identification. Second is Market Sensing to understand movement of competitors to better align your own strategy. Forecasting for a period of 8 to 12 weeks and fine tuning the same so as to manage supply chain and get the right product at right place at right time. Partner Target Setting so as to ensure growth and counter share across product sub segments. 

Business Execution: Weekly & Monthly Sales as per actual progress and executing as per targeted plan. Contingency measures to be put in place if Sales Trend not in line with expectations. Prepare Flooring plans, ND and WD objectives by geography and partner. Display Share and Counter Share tracking. Planogram and gap identification for Key Retail Customers, Retail Management – Run rate SKUs, SLM and Dead SKU management. BTL & ATL plans to be executed as per quarterly planning. Communication Strategy for Key Sales Levers – Consumer Promotions and Affordability programs. Managing Distribution and Distribution KPIs such as Sell thru, ND and Premium Growth. SEC and FSE market coverage and productivity norms.  ASMs and BMs PJPs and review of market coverage norms. Managing Hygiene in the market to give better retention and ROI to Partners. Partner reviews – Joint Business Planning and Quarterly Business reviews for course correction and setting milestones to meet annual plans. 

Channel Strategy: Check trends in contribution and prepare water fall charts to clearly define the objectives from each channel – Distribution - IDs / Regional Retail / Direct Dealers /Brand shops. Clear strategy to drive all channels and DMDC as a strategy to avoid channel conflict. Identity new and alternative channels and check Consumer Journey so as to adopt new evolving channels. Projects for Counter Share gain in Key RR Stores which are big in size and less in share B to A Strategy. Classification of IDs stores in Distribution so as to direct resources to A Class stores which are high in contribution and weight. Managing Exclusive stores Brand shops with distinctive tools such as CDM, loyalty programs and tailor made affordability programs so as to ensure premium contribution and profitability of such exclusive experience centers. 

Align Region and Branches for preparing market – Flooring /Display / Back Stock before the ATL begins. Preparing quarterly ATL and BTL plans to support sell-out. Go to market strategy such as Promoters (SECs) sell out targets and aligning sell-in plans with sell out plans by store so that both sell in team and sell out teams drive the same objectives. SEC Promoter quality check, Sales Pitch and Training so as to better prepare the team on the floor to win customers and counter share. Regular basis collect VOCs from market and resolve all pending issues and concerns of partners. 

 
My earlier assignment was – RSM for West Region and prior to that was National Sales Head for AC Business. I joined Samsung India in Apr’10. Successfully handled this major product category for a period of 4 years in which I have been instrumental in setting up a strong foundation, sustaining business across the year and stabilizing the AC business in Samsung India. Today Samsung is a very serious player in the AC and holds a sizeable market share and is able to create a strong footprint across channels. 

Versatile experience in Business Planning, Channel Sales & Retail Management, Business Development, Partnership Management & People Management across all different roles. Successful formulation and implementation of sales & marketing initiatives to improve Sales Opportunity, development of short and long term strategic plans, including annual business plans, channel strategy and programs for driving and monitoring sell out. 

Product line-up finalization, Marketing strategy and Execution Strategy to achieve the Management plan. Demand forecasting with a very close watch on Market conditions. Take immediate steps to consolidate market share and profitability. Derive set targets and revenues (Sell-in, Sell out and Sell through).  Enhancing Channel Footprint & Sales Capability. Training, Motivating & Driving a large team of people. 



Sep 2006
Mar 2010
General Manager
Mach 1 Technologies – WJ Towell Group as GM Dubai, AE
 
As General Manager I had a Profit Center Head responsibility. Mach 1 started operation in Dubai in Dec 2006 and in 3 years evolved the complete channel to market a range of products which led to improve the Channel coverage for brands such as Videocon & Sure Water Dispenser product range. This organization has seen tremendous growth in a short span. 

My role was to identify newer opportunities and used local strategies which resulted in deeper market penetration and market leadership for Sure Range of Water Dispensers. Proactively seek partnerships with retail chains as a method of improving market share metrics 

Sep 2001
Oct 2006
Sr. Manager-Product & Marketing
Genetco LLC – WJ Towell Group Muscat, OM
 
I handled a portfolio of brands such as Sanyo, York, Gree, Kelvinator & Videocon. Genetco operates in Oman with a network of 5 branches, 12 company owned showrooms, over 150 dealers and through large hypermarkets & retail formats.                  

Evaluating and preparing a budget for the Division.  Interfacing between principals to driving sales through product promotion / campaigns etc. at the Trade and Consumer level. Demand forecasting with a very close watch on Market conditions. Take immediate steps to consolidate market share and profitability. Sales Promotion–Complete Summer & Winter Promotions campaigns and exclusive Product Promotions are completely conceptualized and executed. Derive set targets and revenues through the showrooms.  Training, Motivating & Driving a large team of people. New Business Development & Product Sourcing, Pricing and managing P &L. 

Notable Achievements 2001~2010 

Sales Turnover increased from 11 Mn. USD in Year 2001 to 21 Mn USD in 2005. Genetco has grown by over 100% in Top & bottom-line. Total inventory holding reduced from 5 Mn USD to 3 Mn. Air conditioner, Refrigerators, Washers - GENETCO currently holds 25 % Market Share. Sustained visibility of Genetco brands across Trade Channel and Hyper markets. 

Apr 1997
Oct 2001
Deputy Manager
LG Electronics Greater Noida, IN
 
I started my career with LG Electronics India Ltd, as Management Trainee and I had some good learning in the early days of my career as this was a new organization that was just setting up operations in India. Worked at grass root level and have seen the organization grow rapidly. I graduated from Sales to Product Management in 2 years 

Started Product Management with MWO & Vacuum Cleaners. It was a modest category with 100Cr turnover then but as market leader with 40% market share in microwave ovens. Soon I was the Product Manager for AC reporting to BGH for the A.C. division I was handling the complete product portfolio and a turnover of Rs. 500 Cr. very early in my career. This assignment had been given to me as the organization had set itself a target of achieving 50% growth YOY. I was one of the key team member involved in formulation of complete strategy to retain and consolidate the No. 1 position in AC Business. 

Notable Achievements 1997~2001 

Joined as Management Trainee and was elevated to Product Group Head in a short period. 
Best functional employee award in year 1999. 
Best sales award for Microwave oven for over 2 years. 
Successfully handled a business of INR 500 Cr in AC Division 

Education

Jun 1995
Jun 1997
MBA in Symbiosis Institute of Business Management Pune
University Of Pune
Apr 1988
Apr 1994
BE Mechnaical in College of Engineering Pune
University Of Pune

Certifications

2016
Global Managers Course
Samsung Learning Centre

Quote

"The best way to predict the future is to create it."

Abraham Lincoln

Hobbies & Interests

  • Travelling
  • Digital Marketing
  • Data Crunching and Analysis

Languages

English
(Native)
Hindi
(Native)
Marathi
(Fluent)

Career Aspiration

Seek a Senior Management position that would be satisfying personally and professionally. A profile which would give opportunities to direct teams, learn and utilize what I have learnt. A position where I can use my knowledge and passion to contribute to the organization’s as well as my own growth.

Get in touch with ISHWAR