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Imran Khan

A brief professional profile A professional in Hotel Operations with over 12years of rich and diverse experience of working with some of the leading Global Brands of Hospitality Industry in India, Oman and Saudi Arab. Excellent track record of success in Team Building and Operations with high profile brands like InterContinental (India) , Six Senses Zighy Bay Musandam Oman (A member of Leading Hotels of the World & Preferred Hotels & Resorts Worldwide) and Fairmont Mecca Saudi Arab.

Key Skills

Team Building Skills
Group Training Techniques
Analytical & Problem Solving abilities
Adaptability
Effective Negotiator

Professional Experience

Sep 2016
Nov 2019
Assistant Front Office Manager
Fairmount Mecca Jeddah, SA
Located adjacent to the Masjid Al Haram, Fairmont Makkah Clock Royal Tower, boasts a prime location as the closest hotel to Kaaba
Ensure compliance of Brand Standards and Standard Operating, Procedures. Recruit, Coach, Counsel and Discipline staff and provide constructive feedback to enhance performance. Maintain a visible presence in Guest areas to obtain feedback on quality of food, service levels and overall satisfaction. Liaise closely with the Finance Manager to ensure credit procedures and compile statistics for Front Office and provide reports relating to that area. Promote Inter Hotel sales and in-house facilities. Provide input and support to the overall sales strategy. Report Directly to FOM .Attend P&L and weekly management meetings
Feb 2009
Mar 2015
Assistant Front Office Manager
Six Senses Zighy Bay Resort & Spa, Musandam, Oman. Dib Dibba, OM
A 5 Star Luxury Resort with The 79 pool villas, plus The Private Reserve, and 2 Retreats offering Airport arrival meet and greet and limousine transfe
Ensure compliance of Brand Standards and Standard Operating, Procedures. Recruit, Coach, Counsel and Discipline staff and provideconstructive feedback to enhance performance. Maintain a visible presencein Guest areas to obtain feedback on quality of food, service levels andoverall satisfaction. Liaise closely with the Finance Manager to ensure creditprocedures and compile statistics for Front Office and provide reportsrelating to that area. Promote Inter Hotel sales and in-house facilities.Provide input and support to the overall sales strategy. Report Directly toFOM.Supervise GRO team,Security and Transportation Department.Supervise Butler Team.Attend P&L and weekly management meetings


Education

Mar 2002
Mar 2005
BSc in Hospitality Management in Vishwa Bharti University
Vishwa Bharti University

Certifications

2000
Diploma in Front Office Operations
IHM Srinagar
2001
Diploma in F&B Operations
IHM Srinagar

Achievements

Winner Leader Of the quarter FOH, July-Sep 2012.
.
Successfully completed 2nd phase
➢ Successfully completed 2nd phase of HIP Managers Workshop at Hua Hein, Bangkok in May 2011.                   
Successfully completed the HIP Managers
➢ Successfully completed the HIP Managers Workshop at Evason Phuket, Bangkok in October 2010. 

Quote

Always keep serching for Knowledge

Not Known

Hobbies & Interests

  • Learning new things
  • Playing Cricket

Languages

Arabic
(Basic)
English
(Fluent)

Career Aspiration

HOD Level in a well reputed Hotel in comming 3 years

Get in touch with Imran