I tend to be the leader in most situations, though I can think of plenty of times when it was better for the group for me to follow along.

Key Skills

Customer Experience Management
Leading Teams
Data Analytics
Decision making
Mentoring & Coaching
ABC Analysis

Professional Experience

Oct 2020
Present
Team Lead
Ienergizer Noida, IN
Company is expert in providing IT solutions and BPO services
Managing a team of 37 resources and 2 LOB's plus 22 resources from other LOB's in absence of support staff
Jan 2019
Oct 2020
Team Lead
ALLSEC TECHNOLOGIES LTD. Noida, IN
Allsec technologies are experts in payroll, IT solutions and BPO services
Managed a team of 34 Advisors with a vision and mission of achieving daily objectives of the organisation as well as motivating the team to achieve higher outputs.

Education

Aug 2018
Sep 2021
Bachelors of commerce in Delhi university
Delhi university (SOL)

Quote

Leadership is the ability to get extraordinary achievements with ordinary people. Focus is the key to success, No pain no gain,

Languages

Hindi
(Basic)
English
(Basic)

Career Aspiration

In three years i see myself managing team leads with a team size not less than 100 resources :)

Get in touch with Himanshu