Sep 2019
Present
IT Admin
Valuemanage Commercial Brokers LLC
Dubai, AE
- Conduct network troubleshooting to segregate and identify general network problems.
- Manage, maintain and update onsite and customer site copiers, printers and fax machines
- Managed local restaurant business by managing online portal and IP telephone systems
- Maintain server, upgrade and secure system backups and disaster recovery preparation
- Recommend software and hardware solutions comprising of upgrades and new acquisitions
- Install software, maintain and introduce training as needed
- Maintain and secure passwords, file system security and data integrity for desktop environment.
- Maintain and update documentation of procedures and configurations.
- Manage entire purchase of inventory related to hardware, software and other IT supplies.
- Develop and maintain vendor relations
- Inform senior staff about industry innovations and recommend relevant upgrades.
Jun 2019
Sep 2019
Technical Support Engineer
Al Kofa Computer Trading LLC
Dubai, AE
- Installation & Maintenance of Windows & Linux based systems within a client’s digital environment.
- Evaluates industry trends, standards & new technologies to recommend change i.e., evaluate & integrate new OS versions, drivers & hardware
- Installing & Maintaining MAC OS X 10.13 Mojave on Desktop Machines.
- Setting up & managing secure Virtual Private Networks (site to site) between Regional & Head Office.
- Designs & implements LAN/WAN using switching & router technology.
- Providing advice on selection & purchase of IT equipment.
- Installing & maintain Exchange Server, Outlook 2019/365.
- Produce routine daily logs, exception reports & reports on major service incidents.
- Helping users in installing Local & Network printers.
- Providing day to day support for internal networks/WAN infrastructure, connectivity requirements & troubleshooting Network issues.
- Troubleshooting & providing technical analysis concerning operating systems & networks
- Anti-Virus updating & maintaining reports on regular basis.
- Maintaining, upgrading & troubleshooting the PC hardware & congressional office LAN networks.
- Providing hardware & software support to the clients.
- Monitoring & managing hardware, software, & security such as Anti-virus, spam filtering, spyware detection & removal etc.
- Troubleshooting problems with operating systems, network access & a variety of software applications.
- Microsoft Office, Adobe Photoshop, Nmap, Backtrack, Basic knowledge of HTML programming, CCTV Cameras, Biometric devices, Home Alarm system, Video door phone programing & installation.
- Troubleshooting & installing CCTV cameras, Biometric devices, Home intrusion systems & Intercom systems.
Jan 2018
Jul 2019
Inventory Controller
Raj Cutlery General Trading
Lunavada, IN
- Inventory Controller
May 2017
Jan 2018
Sales Executive
Mother Dairy
Lunavada, IN
- Outdoor Sales Executive
Dec 2015
May 2017
Sales Executive
Akwaab Water Purifiers
Lunavada, IN
- Outdoor Sales Executive
Education
Nov 2012
Jun 2015
Bachelor Of Computer Application in
VS Prasanna Bharati University
Feb 2011
Mar 2012
H.S.C in Kisaan High School
Feb 2009
Mar 2010
S.S.C in Madresa Abbasiya High School
Certifications
Technical Support Fundamentals
Google
AWS Fundamentals
Coursera
Google Cloud Native
Coursera
Fundamentals of Digital Marketing
Google
Languages
English
(Basic)
Hindi
(Fluent)
Gujarati
(Fluent)
Urdu
(Basic)
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