- Handlin international clients
- Managing incoming calls and customer service enquiries
- Generating sales leads that develop into new customers
- Make cold calls to create new business leads
- Identifying and assessing customers need to achieve satisfaction
- Keep records of customer interactions , process customer accounts and file documents
- Follow communication procedures guidelines and policies
- Take the extra miles to engage customers
- Build contact with potential clients to create new business opportunities
- Maintain knowledge of all products and service offerings of the company
- Support the customers in planning , designing and implementing in website development with the help of experts.
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