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Harsh Rathod

Certified Desktop Support Engineer with strong installation, configuration and troubleshooting background in computers and related peripheral hardware, software and network connectivity. Demonstrates excellent fault-finding skills to resolve customer problems with high degree of technical expertise and timeliness. Certified in N+

Key Skills

Customer service Support
Desktop Support
Operating Systems
Application Installation
Project Organisation

Professional Experience

Jan 2018
Dec 2020
Desktop Support Engineer
Alok Computer Ahemdabad, IN
  • Desktop Support Engineer : - 

  • Achievements / Tasks :- 

  1.  Desktop & Laptop Repairing 
  2. Assembling & Disassembling the Desktop 
  3. Formating Desktop & Laptops 
  4. Printer Installation Server Point 
Antivirus installation , Remove Malware an Other threats Installing & Configuring Windows Server , window 7 , windows 8 , windows10 , windows XP & Linux Systems

• Customer Support Engineer :- 

  1. Handling 1 Hospital And 10 Dispensary of ESIC

  2. Install , Configure windows & Linux System
  3. Monitor And Troubleshoot System performance and User Related Issues , Provide Support to Users To Resolve  Their Day To Day Issues Related To Email , Account , Issue And Hardware Etc. 
  4. Install , Configure & Maintain LAN

  5. Cable Crimping CAT6 LAN Cable 
  6. Handling & Maintaing Server Room

  7. Installing & Configuring CISCO VoiP Phone

  8. Installing and configuring Network and Normal Printers. 


Education

Jan 2015
Dec 2016
S.s.c in S.B. Vidhyalay
Jun 2016
Dec 2018
Information And Network Technology in IANT Maninagar

Certifications

2018
CompTIA A+ Technician
IANT
2018
CompTIA Security+
IANT
2018
Cisco Certified Network Associate (CCNA)
IANT
2018
CompTIA Network+
IANT

Quote

Will Open The Wide aaray Of opportunities and Modern of Technology Science

Hobbies & Interests

  • Cricket
  • Movies
  • Travelling
  • Video Games
  • Volleyball

Languages

English
(Native)
Hindi
(Native)
Gujarati
(Native)

Get in touch with Harsh