Hariprasad Reddy

Global SAP Service Delivery Manager offering over 12 years of experience and Managing SAP Apps Techno Functional, Basis Support for Client account which includes Application Deployment and maintenance services, Minor Enhancements, System Build, Incident/Service management, Major Incident management, Availability management, Change implementation, SAP Security support and Audit Compliance remediation.

Key Skills

SAP Sales & Distribution
Global Operations Strategy
Change Management
Problem Solving.
Leadership
Team management

Professional Experience

Dec 2019
Present
Global Service Delivery Manager-SAP Operations
DXC Technology Bangalore, IN
 • Experience in leading and managing teams successfully within SAP Operations/Change Management/Security for HP Global, Enterprise Services and Printing and Personal System Business.
• Managing SAP Apps Techno Functional, Basis Support for Client account.
• Effectively leading over 50+ Team Members across the globe with a 35+% Revenue margin profit YoY. Bagging approvals for IT revenue, capital and manpower budgets based on corporate guidelines and monitoring and optimizing IT spend. 
 • Expertise and managing SAP applications, and non-SAP applications in multi-environment IT.  
• Communicating and coordinating for project deliverables, tasks, issues, escalations with stakeholders, business and technical teams and / or external vendors as required 
Mar 2017
Dec 2019
Service Delivery Lead
DXC Technology Bangalore Urban, IN
•  Spearheading a team and facilitating information validation and team decision-making process. 
 •  Communicating and coordinating for project deliverables, tasks, issues, escalations with stakeholders 
Oct 2014
Mar 2017
Service Delivery Lead
Hewlett Packard Enterprise Bangalore Urban, IN
 •  Leading Team of SAP L3 Support, Operations
Feb 2010
Oct 2015
SAP Support Analyst
Hewlett Packard Globalsoft Bangalore Urban, IN
• Taking care of the Daily SAP Operations and 3rd Level Support Analysis. 
•  Periodic Meetings with Clients, Stability Teams, Business Level Support teams, Business Relationship Managers to improve the process and in SDR(service demand reduction). 
Jul 2009
Feb 2010
SAP SD Consultant
Wipro Infotech Bangalore Urban, IN
• Worked for SAP Implementation and Post Implementation Support for BK Birla Group. 
 •  Involved in writing Functional Specifications for Client requirements. 

Education

Jun 1997
Sep 1999
Master of Business Administration in Priyadarshini PG Centre
S V University

Certifications

2020
SAP S/4HANA Sales 1909
SAP AE
2020
SAP Activate Project Manager
SAP AE
2019
PRINCE2® 2017 Foundation & Practitioner
Axelos

Achievements

2015
CIO Excellence Award
For Russia Cluster Project
2020
SAP Delivery Hero
For Successfully Delivering the Financial Year End Closure for HP Inc

Hobbies & Interests

  • Cricket
  • Travelling
  • Listen music

Languages

English
(Native)
Hindi
(Native)
Telugu
(Native)
Kannada
(Basic)

Get in touch with Hariprasad