Gaurav Tomar

Handling Sales & Ops part of Lenskart Western Mumbai
Responsible for Managing COCO & FOFO stores sales.
Managing Inventory Planing, Team Management, SOP,
Customer Service, Revenue & footfall generation,
Customer escalations, Visual Merchandising,
Top/Bottom 20 styles, managing 15 Stores, 2 Crores
Business Monthly & 25 Cr. Yearly 

During Covid-19 (4 months) : Pan India Managing Lenskart Inbound/Outbound Telesales, AHT, Productivity, Call Auditing, feedback & Training to bottom performers 

Handled Jack & Jones- India's first and largest store situated in Oberoi Mall, Goregaon Mumbai I was managing Sales, Operations, Customer Service, Inventory for JJ Oberoi & SIS Stores.
Business Volume: 80 Lacs per month / 10 Cr. PA

I was responsible for Primary, Secondary, Tertiary sales, Managed 2 Distributors with 450 Retail outlets, Managed area from Bandra to Malad (25% Market share to vivo)
Managed Branding, Marketing activities across market.

Managed Tata Docomo EBO & FOFO Stores.
Responsible for postpaid / prepaid sales, Tata Walky, Photon, Broadband connection
Corporate & Individual sales

Handled store operations of Nasik & Mumbai, managed SIM & Mobile sales of multiple brands like Nokia, Samsung, Blackberry, iPhone, HTC, Micromax, Karbbon.
SIM Card sales- Vodafone, Idea, Airtel, Telenor, Reliance, MTS