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Fahad Bin Abdullah

Service-centric Assistant Restaurant Manager with 9 years of experience overseeing operations of diverse food services establishments. Skilled in providing team members with the leadership, support, guidance and motivation to succeed. Effective in promoting commitment to patron satisfaction, retention and referrals. Focused on ensuring compliance with policies, procedures, regulations and quality standardsDynamic Supervisor and Trainer with extensive list of successes elevating operations across diverse food service organizations. Skilled in building and retaining talented teams by establishing collaborative work environments. Dedicated to maintaining impeccable service areas with focus on optimizing individual experiences and brand loyalty.

Key Skills

Restaurant policies and procedures
Inventory controls
Service quality enhancements
Team coordination
Performance monitoring
Staff Scheduling
Food production management
Kitchen staff coordination
Sales operations

Professional Experience

Sep 2012
Oct 2021
Assistant Restaurant Manager
Americana group of restaurants Dammam, SA
Work in one of leading QSR restaurant HARDEE'S
  • Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
  • Coordinated promotion of special menu items, motivating wait staff to increase sale of new specials and bundles.
  • Identified and addressed customer complaints to promote satisfaction and loyalty
  • Identified team weak points and implemented corrective actions to resolve concerns
  • Coordinated with kitchen employees and front of house personnel to consistently drive smooth operations.
  • Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies.
  • Directed both FOH and BOH employees through daily tasks and monitored performance throughout day.
  • Greeted and interacted extensively with customers, promoting specials and providing details regarding key product offerings.
  • Monitored staff performance, enforcing adherence to policies, procedures, regulations, health codes, license requirements and top service standards.

Education

Mar 2007
Apr 2010
B. Com computers in Osmania University
Osmania University

Certifications

2011
Ms- office
Zoom technologies

Hobbies & Interests

  • Playing Cricket

Languages

English
(Fluent)
Hindi
(Native)
Arabic
(Basic)

Career Aspiration

To grow in position of higher level with knowledge and experience learning new things in position implement learn concepts in work for better out come

Get in touch with Fahad Bin