Team Leader offering more than 3 years of experience in demanding environments focused on client servicing and team handling in edutech industry. Skilled in directing development with creative and performance-oriented approach. Well-organized and customer-focused with proven skills in project management and team leadership.

Key Skills

Team Management
Managing A Client Engagement
Client servicing
Customer Relationship Management
Customer Servicing
Team Performance Management

Professional Experience

May 2020
Present
Team Lead
Whitehatjr Education Technologies Pvt. Ltd. Mumbai, IN
Working as a dedicated team leader and took action when necessary. Responsible for team handling, managing team performance and achieving targets. 
Sep 2018
May 2020
Relationship Manager
Emagine People Technologies Pvt. Ltd. Pune, IN
Managed other assemblers and worked with team leaders to enhance productivity. Responsible for client servicing and client handling.
Jul 2016
Jun 2017
HR executive
ELagoon Business Solutions Pvt. Ltd. Kolkata, IN
Recruitment, managed employee engagement and grievance handling.

Education

Jun 2017
Jun 2019
MBA in Amity University
Amity University Kolkata
May 2013
May 2016
BBA in Burdwan University
May 2011
Jun 2013
High Secondary Education in Gyan Kendra college

Achievements

Hall of Fame Award
Received the Hall of Fame Award for being the best performing employee

Hobbies & Interests

  • Cooking
  • Travelling

Languages

English
(Native)
Hindi
(Native)
Bengali
(Native)
Marathi
(Basic)

Get in touch with Doyel