Dolly Mascarenhas

Monitor accounts receivable to identify outstanding debts
• Data Management for each debt or bill
• Find and contact clients to ask about their overdue payments
• Take actions to encourage timely debt payments
• Process payments and refunds
• Handling/Resolve billing and customer credit issues
• Update account status records and collection
• Report on collection activity and accounts receivable status efforts
• To Maintain Client Relationship
• Dispute resolution

Collecting evidence for the damage.
Sending evidence to person responsible.
Collecting the damage expense.

Answer questions about account types and banking products, such as CDs, money market accounts, loans and credit cards
Check on the status of customer accounts and track checks and payments
Review and explain account charges
Assist banking customers who are victims of fraud, theft or identity theft
Assist customers with replacing lost or stolen credit or debit cards
Assist with address changes