Proven experience and strong competency in all of the following: audit skills, relationship management, project management, teamwork, technical, and oral & written communication skills. Managing a team of 10+ resources and Involved in mentoring new research associates. A proactive learner with a flair for adopting emerging trends and addressing industry requirements to achieve organizational objectives & profitability norms.

Key Skills

Audit Compliance
Microsoft Office Applications (Word, Excel, etc)
Work independently in complex areas
good communication skills (both written & oral)
Report generation and Analysis
Personal Training

Professional Experience

Jan 2019
Present
Audit Analyst
Sakon Pune, IN
  •  To Handle Clients individually and ensure Savings.
  • Conducts claims investigations to insure proper billing practices from contracted.
  • Ensures billing parameters match the customer’s Contractual Agreement as applicable.
  • Create credit notes and any necessary re-billing to ensure payment disputes are actioned timely.
  • Effectively and professionally present information and respond to questions from clients, managers, and vendors.
  • Provide Audit, Savings Reports on timely-manner.
  • Problem resolution involving customer phone calls and emails.
  • Assist Customer Support, Credit, Sales Team, etc. with billing and contract issues and questions.
  • Leads multiple and concurrent projects in accordance with department standards for quality.
  • Assist in training new staff.
Apr 2016
May 2018
Sr. Associate
WNS Global Services Pvt. Ltd. Nashik, IN
  •  To identify global entities (Individuals/Organizations) involved in risk relevant activities such as terrorism, money laundering, bribery, etc and entities associated with government such as Presidents, Kings, Senators, Judges, etc. 
  •  To review and correct the entity information on global risk intelligence database by carrying out research on media items such as Google, white pages, behindethename.com, etc. 
  •  To eliminate duplicate entities on the database by carrying out additional research.
  •  Responsible for analyzing data sets through Excel (pivot tables, advance functions, statistics), Access and PowerPoint skills and carrying out logical accuracy and consistency checks on data at the same time.
  •  Analyzing and verifying the backgrounds of various individuals on whom KYC checks needs to be conducted and then deciding whether they are risk relevant or not. 
  •  Maintaining database of the individuals and organizations involved in any kind of risky or anti-social events. 
  •  To research on individual and Organizations based on different search criteria with help of different websites and to provide appropriate result accordingly to client requirement.
  •  Informing the clients if the individuals on whom KYC check conducted are potentially risk free or not and whether business can be done with them or not.  
  • Identifying PEP (Politically Exposed persons) and their associations and informing clients accordingly.
  •  Coordinating with different internal teams while conducting the research on such individuals and also getting approvals from them and then informing the client respectively. 

Education

May 2014
May 2018
Masters of Computer Application in Indira Institute of Management, Pune
Savitribai Phule Pune University
May 2011
May 2014
Bachelor of Computer Application in Women's college of BCA
SNDT

Get in touch with Divya