Feb 2019
Present
Audit Analyst
Sakon
Pune, IN
- To Handle Clients individually and ensure Savings.
- Conducts claims investigations to insure proper billing practices from contracted.
- Ensures billing parameters match the customer’s Contractual Agreement as applicable.
- Create credit notes and any necessary re-billing to ensure payment disputes are actioned timely.
- Effectively and professionally present information and respond to questions from clients, managers, and vendors.
- Provide Audit, Savings Reports on timely-manner.
- Problem resolution involving customer phone calls and emails.
- Assist Customer Support, Credit, Sales Team, etc. with billing and contract issues and questions.
- Leads multiple and concurrent projects in accordance with department standards for quality.
- Assist in training new staff.