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Divya Siddaraju

Results-oriented business leader with 10+ years of experience in day-to-day business sales/operations management. Effective liaison to key clients, accounts and external business stakeholders. Offering ability to leverage trends across industries and markets to derive solutions and approaches focused on creating value for customers and profitability for company. Well-versed in applying multi-faceted approach to managing safety, operations and productivity across multiple business lines.

Key Skills

Communication skills
Managerial Skills
Sales

Professional Experience

Jan 2021
Present
Business Development Manager
Hi-Q Design INC Bengaluru, IN
  • Prospecting: Identify new business prospects and collaborate in contribution to increase is potential clients
  • Project Proposals: Co-ordinate project mangers and team in creating the client's quotation 
  • Client Relationship Management: Built and maintained relationships with key contacts at potential clients, consulting companies and partners in order to get access to new opportunities.
  • Marketing: Developed and oversaw marketing functions to identify key marketing strategies for successful new customer acquisition and sales growth.
  • Email Marketing: Designed developed and implemented email marketing campaigns.
  • Negotiation: Developed negotiating strategies and positions by examining risks and potentials as well as estimating partners' needs and goals.
  • Concept Proposals: Collaborated with business development, marketing, and project management departments on the creation of competitive concept proposals.
  • Co-ordinate project delivery: Assist and ensure in meeting tight deadlines for schedules.
  • Post Production: Ensure that the client's feedback is reviewed and take corrective measure by Project Management team
  • Competitor/Market Analysis: Provided market intelligence and feedback to teams on the market, industry, and competitors developments.
  • CRM Analysis: Managed and maintained a structured analysis of target markets, clients, and documentation in the CRM system.

Oct 2019
Mar 2020
Marketing/Product Manager
Shivarp International Bangalore, IN
Pickbids is app based hyperlocal e-commerce company, helping its customer discover nearest outlets to buy & save using discount coupons.
  • Define product vision, road-map and growth opportunities
  • Research and analyze market, the users, and the roadmap for the product 
  • Handle day to day planning, direct assigned work to team members and set expectation of delivery
  • Train the team to enhance product knowledge, skills to perform better
  • Resolving process/ business conflicts effectively
  • Closely working with the sales, product marketing team for evaluating the total impact of product
  • Perform product demos/presentation to client/merchants (B2B)
  • Managing all domains of field management for marketing, project planning as per the client's requirement, recommending desired plan of action, and estimating overall cost of marketing
  • Plan and prioritize product feature backlog and development for the product
  • Set and propose overall budget & product pricing to meet revenue and profit goals
  • Oversees and reports weekly, monthly, quarterly, and annual operational metrics
Aug 2014
Nov 2018
Sales & Operations Manager
Knowledgehut Solutions Private Limited Bangalore Urban, IN
Knowledgehut is a training provider offering wide range of services in training/consulting for professionals/organizations across industries globally.
  •  B2C & B2B sales- Understand clients requirement, analyze, document business/training requirements and deliver throughout the project life cycle.
  • Escalations resolution, customer retention
  • Training support requirements, i.e vendor and logistics
  • End to end supervision of the delivery process be it classroom/virtual training/e-learning according to the regions (APAC, US, EMEA, UK)
  • Handling the team, train new candidates for performance enhancement
  • Synergize CRM team for increase of sales (B2B, B2C)
  • Hosting the web-seminars, organized corporate events/meet-ups
  • Implement strategies for online/virtual and interactive sessions for business growth
  • Research market to identify new business (trainings)
  • Multi-tasking on projects simultaneously and working with other department of CRM/Sales team, advertising, digital marketing, email marketing to ensure synergy across.
  • Coordinate for marketing strategies, social media, email campaign
  • Financial / revenue report and monthly review presentations for management 
May 2010
Nov 2013
Team lead
Ipsos India Bangalore Urban, IN
Ipsos India is a market research company offering data and research in all sectors and dimensions by provide accurate data.
  •  Preparing primary and secondary Research for various products (Banking Products, Household Etc)
  • Understand business objectives and design survey questionnaires to discover prospective customers preference
  • Conduct team training on product and process
  • Assign team targets and daily reports on completion
  • Quality check survey records and team performance
  • Handling Correspondence with the market research team
  • Preparation of revise budgets/Cost to complete the designed survey
  • Preparation and summaries of all measured team works
  • Scrutinizing survey reports, preparing monthly/ quarterly reports
  • Ensure to meet survey project quotas with deadline 

Education

Jul 2017
Aug 2019
MBA in Institute of Business Management & Research
Bharathiar university
Dec 2012
Jan 2016
Bcom in CV Raman College
CV Raman University

Certifications

2017
Certified Scrum Master®
SCRUM ALLIANCE

Quote

"When you want something all the universe conspires in helping you achieve it"

Paulo Coelho

Hobbies & Interests

  • Playing sports
  • Social Volunteering
  • Carnatic Music

Languages

English
(Fluent)
Kannada
(Native)
Hindi, Telugu, Tamil & Malayalam
(Basic)

Get in touch with Divya