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Dinesh Vishwakarma

Working on SBI-AXIS Bank E-Surveillance installation Project.Solving anti-skimming device (ASD) queries & Prepare Daily MIS Report. Analysis and Resolving ATM Error Resolution and ATM Fraud Claim.Monitoring Assign ATM Activity and Network Transaction. Taking quick action on legal calls like robbery, theft attempt & anti skimming attacks. To collect footage and provide it to respective banks.

Key Skills

Organizational skills.
Fast Typing Sklls
Communication skills.
Knowledge Of Office System
Grammar Skills
Good Reading Skills

Professional Experience

Aug 2019
Present
Office Assistant
Hitachi payment Service Pvt Ltd. Mumbai, IN
Hitachi Payment Services is a leading payment solutions provider offering a range of Cash Payment Solutions such as ATM Services, Cash Recycling Machines, ATM Software Platforms and White Label ATM. With robust infrastructure and a strong footprint across India, our secure and customisable solutions enable high customer satisfaction.
  • Performed all administrative and clerical tasks in the school general office. 
  • Assisted Teachers and the Students with any administrative work, including the editing, proofreading, and distributing of documents. 
  • Handled all incoming and outgoing mail. 
  • Greeted visitors and provided them with general information about the school. 
  • Handled student health forms and filed them appropriately. 
Aug 2019
Present
Office Assistant
Hitachi Payment service Mumbai, UM
Hitachi Payment Services is a leading payment solutions provider offering a range of Cash Payment Solutions such as ATM Services, Cash Recycling Machines, ATM Software Platforms and White Label ATM..
  • Greeted visitors with a friendly and helpful attitude.
  • Answered calls and scheduled appointments. 
  • Provided interested parties with general information.
  • Sorted incoming mail and handled outgoing mail. 
  • Processed bills and handled other confidential documents. 
  • Typed and edited memos and reports. 
  • Made copies, input data,  and performed other important clerical tasks.

Education

Feb 2015
Mar 2018
Graduation in Prakash Degree college of commerce & Science
Mumbai university

Certifications

2019
Advance diploma information technology
National Association of Certified
2014
Microsoft Office Specialist (MOS) Certification
Microsoft

Achievements

2022
Best Employee of the Year award -23rd June 2022
  1. Taking quick action on legal calls like robbery, theft attempt & anti skimming attacks. To collect footage and provide it to respective banks with SLA or TAT.
  2. And provide 95 % Footage to the Bank with coordinate with the RMS Vendor & HPY Vendor (Securens,Argus,MIPL,SAPS,ITL)

Quote

There is nothing more powerful in the world than the idea that came in time.

Victor Hugo

Hobbies & Interests

  • Acting
  • Badminton
  • Cooking
  • Hiking
  • River Rafting
  • Travelling

Languages

English
(Fluent)
Marathi
(Fluent)
Hindi
(Fluent)

Get in touch with Dinesh