May 2018
Apr 2020
Assistant Technician
Gemini infosys
Kolkata, IN
Provide area based hardware and software support, assembly and maintenance
- Responded to support requests from end users and patiently walked individuals through basic troubleshooting tasks.
- Linked computers to network and peripheral equipment, including printers and scanners.
- Disassembled computers to perform diagnostics and check for repair needs.
- Maintained and repaired peripheral equipment such as
TypeandType, recommending upgrades and replacements. - Updated and installed new software on desktop and laptop computers to maintain latest technology.
- Maintained several company computers by troubleshooting and performing needed repairs.
- Refurbished used computers and technological equipment, saving companies money.
- Wrote reports on computer statuses and maintenance jobs.
- Setup, installed and configured computers in various business locations to support operations and reporting.
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