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Dhruv Ladvaiya

With 3 years of experience as a Senior Sales Executive, I specialize in team coordination and multitasking to make effective decisions. My strong written and verbal communication skills, coupled with my reliability and punctuality, have allowed me to excel in sales and drive success for my team.

Key Skills

Team player with good coordination
Effective at multi tasking and able to Decision
Excellent written and verbal communication skills
Honest reliable and punctual

Professional Experience

Jan 2024
Present
Apple ipro
V5 global private limited Vadodara, IN
V5 Global Private Limited is a leading provider of integrated marketing solutions, delivering innovative campaigns and exceptional results worldwide.
  • Assisted customers with their Apple products and services, providing technical support and guidance on troubleshooting various issues
  • Coordinated with team members to ensure smooth operations and efficient customer service
  • Multitasked effectively by handling multiple customer inquiries and requests simultaneously
  • Made decisions quickly and accurately to resolve customer issues in a timely manner
  • Communicated clearly and effectively with both customers and team members, ensuring all parties were informed and satisfied with the resolution
  • Demonstrated honesty, reliability, and punctuality in all aspects of my role as an Apple ipro at V5 global private limited
Mar 2023
Jan 2024
AEP Champ (Customer service specialist)
Infiniti retail limited Mumbai, IN
Infiniti Retail Limited is a leading electronics retailer through its brand Croma, offering a wide range of consumer electronics and home appliances.
  • As an AEP Champ Customer service specialist at Infiniti retail limited, my role involved providing exceptional customer service to clients through various communication channels
  • I was responsible for handling customer inquiries, resolving complaints, and ensuring overall customer satisfaction
  • My responsibilities also included coordinating with other team members to ensure smooth workflow and achieve team goals
  • I excelled in multitasking by efficiently juggling multiple tasks and priorities, ultimately leading to improved team productivity
  • My strong written and verbal communication skills allowed me to effectively convey information to both customers and team members, contributing to a positive work environment
Jul 2021
Aug 2022
Senior Sales Executive
Reliance Retail Limited Mumbai, IN
Reliance Digital, a subsidiary of Reliance Retail Limited, is a leading consumer electronics and technology retail chain in India. Offering a wide range of products and services, we strive to provide our customers with the latest technology and innovative solutions to enhance their digital lifestyles. Visit us for the best deals on electronics, appliances, gadgets, and more.
  • Experienced Senior Sales Executive at Reliance Retail Limited
  • Responsible for leading a team of sales representatives and coordinating daily activities
  • Successfully multitasked various sales projects and initiatives, resulting in increased revenue and customer satisfaction
  • Demonstrated excellent written and verbal communication skills in client interactions and sales presentations
  • Known for being honest, reliable, and punctual in meeting deadlines and exceeding sales targets
Jun 2020
Jun 2021
JUNIOR SALES EXECUTIVE
Top 10 mobile shop Mumbai, IN
Top 10 mobile shop is your go-to destination for the latest smartphones, accessories, and gadgets. Discover the hottest tech trends with us!
  • Assisted senior sales executives in meeting sales targets and quotas by engaging with customers and promoting products
  • Handled customer inquiries and provided product information, ensuring a positive shopping experience for all customers
  • Participated in sales meetings and contributed ideas to improve sales strategies and increase revenue
  • Kept track of inventory, monitored stock levels, and assisted in managing product displays and promotions
  • Collaborated with team members to achieve common goals, demonstrated good coordination and communication skills in a fast-paced retail environment

Education

Jun 2018
Jun 2022
HSC in Kiran patil jr college
Mumbai

Achievements

2021
Best Attach Achiever
For achieving the highest accessories attach of sales in the month august 2021
2021
Salesperson of the month
For achieving the highest CS - ADLD (RESQ CARE PLAN) attach of sales in the month of august 2021
2021
Best attach achiever
For achieving the highest accessories attach of sales in the month September 2021
2021
Star of the month
For achieving the highest velue sales in the month September 2021
2021
Best attach achiever
For achieving the highest accessories attach of sales in the month October 2021
2021
Best attach achiever
For achieving the highest accessories attach of sales in the month December 2021
2022
Best attach achiever
For achieving the highest accessories attach of sales in the month July 2022

Hobbies & Interests

  • Hiking
  • Biking
  • Traveling

Languages

English
(Fluent)
Hindi
(Native)
Gujarati
(Native)
Marathi
(Fluent)

Career Aspiration

A successful man with secure job and bright future

Get in touch with Dhruv