Looking for an opportunity to utilize my skills for the growth of the organization and self growth.

Key Skills

Analytical Skills
Applying Data To Decisions
Big Picture Thinking
Benefits Analysis
Liaising and Relationship Building

Professional Experience

Jun 2020
Dec 2020
Customer Service Executive
Hinduja Global Solutions Ltd. Mumbai, IN
HGS helps design and implement an effortless customer experience using digital channels, analytics, automation and digital marketing.
Provide solutions and basic troubleshooting steps the users (for SonyLIV app) via email. Also, collect data and forward them to the backend team
Nov 2019
May 2020
Customer Service Executive
Scootsy Logistics Ltd. Mumbai, IN
Scootsy is an intra-city discovery and delivery service that curates and offers products across a spectrum of categories ranging from restaurant food, gourmet food products to fashion, gifts, and essential goods.
Inbound and Outbound (calling) process. Provide details and information related to the orders placed by the customers.

Education

May 2010
Mar 2011
S.S.C. in Manav Mandir High School
Mumbai University
May 2012
Feb 2013
H.C.S. in Bhavans College of Commerce and Economics
Mumbai University
Jul 2020
Jan 2021
T.Y. BMS in Wilson College
Mumbai University

Certifications

2012
MSCIT
Brain Point

Hobbies & Interests

  • Gymming
  • Music
  • Soccer
  • Songwriting
  • Arts

Languages

English
(Fluent)
Hindi
(Fluent)
Marathi
(Basic)

Career Aspiration

In the next three years, I would like to be recognized as an expert in this sector. This job will for sure provide me with a golden opportunity to do the same. I am excited to take up responsibilities in the coming few years.

Get in touch with Devendra