A result oriented business professional with years of experience in operations management. Effective liaison to key clients and external business stakeholders. Ability to leverage trends across industries and markets to derive solutions and approaches focused on creating value for customers and profitability for company. Demonstrated ability to streamline processes for efficiency and productivity. Well-versed in applying multi-faceted approach to managing operations and productivity .

Key Skills

Integrated Business Planning
Sales & Business Development
Business Process Improvement
Profit & Loss Management
Client Relationship Management
Critical Thinking & Problem Solving
Strategic Human Resource Management
Operations Management
SLA/Contract Negotitation
Process Development & Innovation
Managing Integrated Teams
Quality Control & Audit

Professional Experience

Jul 2021
Present
Regional Head
SIS Prosegur & SISCO Cash Ahmedabad, IN
Regional Business Head for Gujarat & Rajasthan
  • Responsible for smooth operations and business in the region with special attention to De-risking, Profitability, Technology Implementation & business development.
  • Conducting bi-monthly integrated business planning (IBP) and monthly reviews to adjust business activities to meet the targets.
  • Achieving Sales Target of the region as per ABP plan, through existing & new business.
  • Responsible for profit and loss management for the region.
  • Responsible for planning & implementing the route optimization system to ensure
    optimum utilisation of resources in best possible way and subsequently ensure profitability.
  • Responsible for recruitment, training & quality control of region.
  • Responsible for process implementation, development and innovation.
  • Responsible for client relations, business development & business retention, pricing and cost control to meet top line and bottom line targets.
  • Review and control manpower/vehicle running maintenance cost of Region.
  • Responsible for managing the human resources in an effective & motivated manner to avoid IR problems and to ensure smooth operations without hurdles.
  • Ultimately responsible for managing the entire fleet operations over the region by taking care of necessary parameters.
  • Responsible for monitoring & guiding the team on business operations & actuarial
    management.
  • Track and trace the situation of infrastructure and security systems are running and in place.
  • Ultimately responsible to ensure the timely billing to the clients through region & providing inputs to the corporate to complete the billing within fixed timeframe.
  • Ultimately responsible for collection of billed amount from customers as per agreed terms in SLA.
Feb 2019
Jun 2021
Assistant Manager - Operations
Coffeeday Beverages Ahmedabad, IN
Regional Direct Operations Head for Gujarat,Mp,Daman-Diu & Dadar-Nagar Haveli.
Regional Direct Operations Head for Gujarat,Mp,Daman-Diu & Dadar-Nagar Haveli.
Jun 2016
Jan 2019
RGM- Restaurant Operations
McDonald's India Ahmedabad, IN
Effectively managing day to day restaurant operations .
Nov 2014
Apr 2015
Hospitality Intern
The Lalit Suri Hospitality Group Delhi, IN
Interning in all the departments (Front Office, Food Production,
Accommodation Operations and F&B Service.) of the hotel to get
acquainted with the functioning of each department and to join the work
force to get hands on experience.

Education

Jun 2013
May 2016
B.Sc. in Hospitality and Hotel Management in IHM GOA
I.G.N.O.U
Jun 2013
May 2016
Tourism Studies in IHM GOA
I.G.N.O.U

Certifications

Food Safety Supervior (No. ACA01500674217)
Food Safety and Standards Authority of India

Achievements

2016
Shift Management Excellence
Awarded Shift Management Excellence Certificate by McDonald’s India Training
Department.
2017
Advanced Shift Management Excellence
Awarded Advanced Shift Management Excellence Certificate by McDonald’s
India Training Department.
2017
Effective Management Practices
Awarded Effective Management Practices Certificate by McDonald’s
India Training Department.
2018
Restaurant Leadership Practices
Awarded Restaurant Leadership Practices Certificate by McDonald’s
India Training Department .

Hobbies & Interests

  • Cricket
  • Soccer
  • Volunteer
  • Listening Music
  • Kickboxing

Languages

English
(Native)
Hindi
(Native)

Get in touch with Devasheesh