DS

Dayananda Shenoy

With 10 years of experience as a Network Solution Group TAC Engineer, I have a strong proficiency in CCNP, OSPF, BGP, VLAN, Project Management, and NOC operations. My expertise lies in troubleshooting network issues, designing and implementing solutions, and overseeing projects from start to finish. I have a proven track record of delivering high-quality results and exceeding customer expectations.

Key Skills

VLAN
IPV4
OSPF
Static route,Default route
EIGRP
BGP
ISIS
CCNA
HP Service Manager
Service Now

Professional Experience

Apr 2024
Present
NSG-TAC, Network Solution Engineer
Tejas Networks Bengaluru, IN
  • Experience as a NSGTAC Network Solution Engineer at Tejas Networks
  • Roles and responsibilities include testing upgradation of devices and integrating them to NMS and EMS
  • Designing OSPF network architecture according to plan provided by BSNL Team
  • Received completion certificate from BSNL at Handover to Operations (HOTO)
  • Implemented Vodafone LCD(PTN) network with Tejas devices
May 2023
May 2024
Enterprise Delivery and Assurance Engineer
Reliance Jio Infocom Pvt Ltd Mangalore, IN
  • Managed enterprise link delivery and assurance for the Mangalore and Udupi region at Reliance Jio Infocom Pvt Ltd
  • Interacted regularly with customers to ensure satisfaction and address any issues promptly, resulting in reduced trouble tickets (TTs)
  • Responsible for the installation, commissioning, and delivery of new links on UBR,FFTX and FIBER technologies
  • Oversaw link upgrades and ensured proper implementation of policies for optimal network performance
  • Demonstrated strong skills in enterprise link delivery and assurance to provide seamless connectivity for clients in the region
Oct 2018
Jun 2023
Jio Center Backhaul Engineer
Reliance Jio Infocom Pvt Ltd Karwar, IN
  • Ensured 100% network availability by monitoring and maintaining backhaul equipment and infrastructure
  • Played a key role in upgrading backhaul capacity from 1G to 10G, ensuring that network traffic could be efficiently handled
  • Successfully led the migration of microwave backhaul links to fiber optic technology, improving network reliability and bandwidth capabilities
  • Coordinated with the Operations and Maintenance team to minimize network outages and downtime, implementing proactive measures to prevent disruptions
  • Demonstrated excellent problem-solving skills and technical expertise in troubleshooting and resolving backhaul issues, ensuring high levels of customer satisfaction
May 2016
May 2018
Samsung Site Engineer
SAMSUNG Bengaluru, IN
 
  • Successfully coordinated and executed the installation and commissioning of ENB equipment at the Reliance 4GENB Project in Bangalore
  • Oversaw quality audits to ensure that all equipment met Samsung's standards and specifications
  • Conducted thorough checks of safety tools used by vendors to ensure compliance with health and safety regulations
  • Managed a team of technicians and contractors to ensure efficient and timely completion of project tasks
  • Provided regular reports and updates to project managers on progress, issues, and solutions to ensure project success
 
Oct 2015
Nov 2016
DT Engineer
Uniinfo Telecom Pvt Ltd Bengaluru, IN
 
  • Undertaking Drive Test: Conducted drive tests to assess and analyze the performance of the network, ensure proper coverage, and identify any potential issues.
  • Checking RF Parameters: Utilized Xcal and Site forge logs to check and adjust various RF parameters to optimize network performance and ensure quality services for subscribers.
  • Logs Analysis: Analyzed Xcal and Site forge logs to troubleshoot issues, identify root causes of network problems, and implement solutions to improve coverage and quality.
  • Team Coordination: Collaborated with cross-functional teams including RF engineers, field technicians, and network planners to share insights, coordinate actions, and drive improvements in network performance.
  • Reporting and Documentation: Prepared detailed reports on drive test results, RF parameter adjustments, and network performance metrics, ensuring accurate documentation of findings and recommendations for future enhancements.
 

Education

May 2012
May 2015
B.E(Electronics and Communication) in St.Joseph Engineering Collage
Visvesvaraya Technological University
May 2009
May 2012
Diploma in Electronics and Communication in Vivekananda Polytechnic, Puttur
Board of Technical Education, Bangalore

Hobbies & Interests

  • Travelling

Languages

English
(Fluent)
Kannada
(Native)
Hindi
(Fluent)
Konkani
(Native)
Tulu
(Native)

Career Aspiration

As a NSG TAC Engineer, I aspire to become a subject matter expert in VLAN, IPv4, OSPF, Static and Default Routes, EIGRP, BGP, and IS-IS. In the next 3 years, I plan to advance my skills, take on more challenging projects, and eventually transition into a leadership role within the organization.

Get in touch with Dayananda