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Davinder Bhawani

Internet Space professional with experience in Business Development; Key Account Management; Corporate and Brand Alliances; Hotel Onboarding. Expertise in developing & implementing Sales & Marketing strategies, running successful business operations & developing procedures & service standards for business excellence. A team leader with strong interpersonal skills.

Key Skills

Account Management
Vendor Management
Operations
Business Development
Negotiation

Professional Experience

Jan 2022
Present
Category Manager
Xoxoday Bangalore Urban, IN
Strategic alliances with leading aggregators, Corporates and Brands across the globe for Xoxoday Employee Rewards and Engagement Platform

  •  Manage and Grow business with current Partners as well as New Alliances.
  •  Maintain a pool of Gift Cards & Vouchers via direct brand, vendors and unique experiences offers for consumers and clients around the world.
  •  Closely worked with product teams to achieve sales target via Alliances.
  •  Optimized client retention by offering better pricing, new offers, new brands.
  •  Forecasting the demand of the clients and building the products catalogue accordingly.
Oct 2019
Nov 2021
Asst. Manager Business Development
Paytmmall Noida, IN
Building-up Brands and Seller network for a strong ecommerce supply buildup on Paytmmall.

  • Defining the direction of the business and own end to end execution of the roadmap across Product, Business Development, Partner & Customer experience and Marketing functions. Bringing in the relevant assortment, design targeted promotions, manage partners including sellers and brands.
  • Deliver business metrics for the category viz Availability (# of listings, stock availability, # of merchant partners), Sales (GMV, Qty Sold) and Profitability (% gross margins).
  • Maintain the balance between MOM growth for current sellers and ensuring seller distribution - acquiring new sellers for the category while growing business for current sellers & building local supply.
  • Build and maintain strong relationships with Key brands & Sellers.
  • Ensure the category sellers deliver a good experience for buyers in the category. 
  • Do demand and trend forecasting, on-board apt regional supplies basis the same.
  • Liaise with growth and marketing teams, to optimise visibility to maximize Rev / UPV and plan and coordinate promotional activities.
  • Optimize customer delivery metrics NPS, O2S, Returns and Ratings
Mar 2018
Nov 2019
Asst. Manager Business Development
YATRA Gurgaon, IN
Expanding market penetration and creating strategies to help identify team in the appointed market, managing and motivating people in team. Empowering vendor partners on how to use the system, tools and available products of business with the goal of optimizing their performance on the platform and creating an amazing experience for customers.
  • Manage team of Account Managers & providing constant feedback and support to team members, hold regular meetings, 1:1s, performance and appraisal reviews.
  • Direct account management for vendors in an appointed region i.e. (North/West India).
  • Visit the important vendors and responsible for area coverage.
  • Support business strategy for vendor availability and supply and promote its online services to vendors/business partners  .
  • Liaison POC for Vendors and providing them with information and advice by direct communication  as well as emails.
  • Follow up on cancellations and evaluations; accompany and train hotels on how to use extranet and rates & availability system.
  • Handling  additional operations and projects like Pay on Delivery, publishing promotions & offers. Responsible for revenue driven projects like Performance Linked Bonus/ Override Commissions for designated region.
Mar 2016
Apr 2018
Team Lead Business Development
One97 Communication Ltd Noida, IN
Actively edifice strategic alliances with leading Corporates and Brands (Westside, SPAR, Da-Milano, Hi-design, Travel Triangle etc.) for Paytm Deals and Gift Cards.

 
  • On-boarding and managing wide range of brands on Paytm Deals & Gift Card Vertical.
  • Leading engagement with Clients from pitch to execution including pricing, margins/commercials negotiations and contract closures.
  • Drive end to end execution across all locations and work as Key Account Manager for Client.
  • Performance management and governance process of marketing initiatives with internal and external stakeholders (partners and client).
  • Liaison between Client and Marketing Team to create digital properties (ad, banner, Flash sales) that will help in monetization.
  •  Ensuring that the monthly/yearly revenues targets are being achieved.


May 2014
Apr 2016
Business Development Executive
CLEARTRIP Gurgaon, IN
Evolving market segmentation & penetration strategies to identify hotels/ vendors / key/ institutional accounts across North Indian states and strategically secure profitable business in terms of hotel contracts.

  • Involved in onboarding of vendors/supplier across North India, Rate negotiation, Ensuring competitiveness, quality, performance, Extranet Training.
  • Supplier Audit Price, Inventory, Amenities, Services, Content etc.
  • Handling Backend operations, Publishing promotions & offers.
  • Responsible for revenue driven projects like Performance Linked Bonus for designated region.

Education

Dec 2018
Jan 2021
Post Graduation Diploma in Business Management in NMIMS Global School
Narsee Monjee Institute of Management Studies
Feb 2011
Jun 2014
Bachelor’s Degree in Hospitality in Institute of Hotel Management
Indira Gandhi National Open University

Quote

Sic Parvis Magna

Sir Francis Drake

Hobbies & Interests

  • Cooking
  • Gaming
  • Baking
  • Traveling

Languages

English
(Fluent)
Hindi
(Native)
Punjabi
(Basic)

Get in touch with Davinder