Sep 2019
Present
Service Delivery Manager
RBJ Technologies
Hyderabad, IN
- Drafted procedural statements and guidelines for staff use.
- Managed smooth operations and communicated timely updates to coordinate administrative activities.
- Prepared reports and correspondence on complex resource management issues.
- Evaluated staffing gaps in skills and performance revenue, facilitating strategic decision-making.
- Created facilities management procedures in line with wider business strategy
- Helped senior management plan and carry out daily operations and meet key objectives.
- Monitored staff performance and develop improvement plans.