Aug 2019
Present
Associate Financial Executive
Otis Global Services Center Pvt Ltd
Bangalore, IN
- Managed more than 100 major accounts for Canada and NA. Past due accounts were reduced by 70% by collaborating with customers, sales managers, GM's and other divisions within the company.
- Worked directly with customers and sales managers regarding delinquent payments, investigated discrepancies, customer deductions, and on account payments and credit memos.
- Manual invoicing and uploading invoices in customers portal to ensure payments.
- Responsible for reconciling customers accounts and researching and resolving discrepancies on weekly basis.
- Processed customer payments (wire, ACH, credit cards, checks, misc., etc. ) and posted AR transaction entries.
- Verified and processed refunds, credits and adjustments as necessary to resolve discrepancies.
- Account reconciliation, account research, account/data audits, refunds & adjustments, billing structures, process improvements, collaboration with other departments.