Feb 2020
Jul 2021
Customer Service Executive
The - Connections ITES Business Services, Pune
Swarget, Pune, IN
- Managed large amount of incoming and outgoing calls; generated sales lead.
- Handled customer complaints, provide appropriate solutions and alternatives within the time limits.
- Resolved Customer complaints, generate sales leads via emails.
- Opened and Maintained customer accounts by recording account information.
- Created backend for Sales lead.
- Provided training of process and Managed Breaks.