Organized, dedicated to improving accuracy and efficiency by maintaining and developing administrative and procedural processes. Focused and communicative individual possessing data entry, time management and customer service skills. Offering three years of experience providing quality administrative support to clients.

Key Skills

Enthusiasm and personal drive
Attention to detail
Willingness to learn
Ability to handle pressure and meet deadlines

Professional Experience

Mar 2018
Present
Assistant
Siddhartha Bank jhapa, NP
A leading commercial bank with a vision to be financially sound, operationally efficient and keep abreast with technological developments.
04/2018 to 06/2019
• Processed daily client transactions, including deposits, withdrawals, money transfers, loan payments, and selling cashier’s checks.
• Accurately maintained records of each transaction and ensured all documentation and paperwork was in place and within compliance.
• Assisted clients with various questions and concerns related to their accounts and bank products.

06/2019 to 01/2021
• Developed and maintained courteous and effective working relationships as a marketing assistant.
• Executed credit files on Women Empowerment facility.
• Exhibit maintenance on monthly basis.
• CIC generation and CRIS entry.

01/2021 to recent
•  Responsible to open new accounts, strictly complying with the policy of Central Bank.
• KYC maintenance in regular basis for minimizing banking fraud.
•  Responded to customer inquiries to provide information on bank accounts, policies, products and services.
•  Cross selling of banking products to the customers.
• Remittance, Cheque clearance, RTGS
•  Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
•  Budget analysis and monthly analysis of target achievement.
•    Month end bills settlement of the branch.

Education

Jul 2013
Sep 2017
Bachelor in business administration (BBA) in Ritz hospitality management college
Pokhara University

Certifications

2018
AML & CFT
NBI

Quote

Your most unhappy customer are your greatest source of learning.

Bill Gates

Languages

English
(Fluent)
Hindi
(Fluent)
Nepali
(Native)

Career Aspiration

Three years from now, I would like to be seen as someone who is known for their expertise in operation department.

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