Apr 2018
Present
Senior Customer Service Representative
Mphasis Private Limited
Bangalore Urban, IN
- Mentored new employees while supporting complex dedicated suite of products and services.
- Guided team members with clear directions, timelines and feedback
- Coordinated policies and procedures to target current and future needs of organization.
- Processed with high level of accuracy to satisfy clients needs.i
- Developed employee skills development guidelines to deliver best-in-class customer experience
Jun 2016
May 2018
Customer Service Representative
Orchestrate Systems Private limited
Bangalore Urban, IN
- Maintained energy and enthusiasm in fast-paced environment.
- Prepared a variety of different written communications, reports and documents to ensure smooth operations.
- Received and processed stock into inventory management system.
- Served customers in a friendly, efficient manner following outlined steps of service.
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Education
May 2013
Dec 2018
Bachelors of computer applications in East West College of Management
Bangalore University
Quote
"Have the courage to follow your heart and intuition. They somehow know what you truly want to become".
Hobbies & Interests
-
Watching movies
-
Watching Documentaries
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Watching Cricket
Languages
English
(Fluent)
Kannada
(Native)
Hindi
(Fluent)
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