Dedicated Operations Manager dedicated to employing proven methods and cutting-edge technology to meet business performance expectations. Recognized for successful implementation of measures to cut costs, streamline operations andincrease productivity. Detailed approach to maintaining high threshold for businessoperations. Focused Operations Manager adept at liaising with key clients, accountsand external business stakeholders to build rapport and drive retention Focused onpromoting safety and productivity across multiple business lines. Advanced knowledge of applying trend analysis to create value for customers and profitability for company.

Key Skills

Advanced Communication Skills
Project Management Skills
Marketing Skills
Research Skills
Business Negotiations

Professional Experience

Sep 2018
Present
Operation manager
Cybdeer network pvt ltd Jaipur, IN
Cybdeer is a n 2 and service provider company who work in Finance, Utility service provide, vendor payment and PG reseller and development.
  • Directed Day to day operations or spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
  • Delivered positive customer experiences by implementing effective quality assurance practices.
  • Implemented policies and standard operating  procedures and managed quality: customer service and logistics.
  • Tracked and replenished inventory to maintain per levels
  • Fostered positive employee relationships through communication, training and development coaching.
  • Solved problems. handled escalated issues and mitigated risks.
  •  Oversaw daily workloads and workflow for smooth operations.
  •  Delegated work: assignments and prioritized tasks.
Dec 2017
Sep 2018
Sales Representative
NALANDA AAYURVEDA Jaipur, IN
Sales Representative Nalanda Ayurveda healthcare
  •  Placed orders and answered customer questions in-person, through email and over phone to
    maximize customer service.
    Contacted new and existme customers to outline benetts of products
    Koniorad customer order process and addressed customer issues.
    Improved overall customer
    Dur
    chasine expenences to promote steady revenue
Dec 2016
Jan 2017
Graphic designer
Advertising Firm Jaipur, IN
This is MSME Advertising Firm and I was start my career from here. we are provide printing product and I was manage there graphic and delivery part.
  • Leveraged proficiency in Coral draw  and Illustrator to design email blasts.
  • Worked with customers to present mockups and collect information for adjustments.
  • Created corporate Brande by desi swine cohesive looks Berean loss and letterheaded.

Education

Jun 2017
Feb 2020
Bachelor of Commerce in Shri Bhawani Niketan P.G. Boys Collage
Rajasthan University

Achievements

2019
Developed strategic plans to increase Sale.
Modernized the telemarketing department into a new Customer Service Center increasing service level by 50%.Gained market share during the recession years of 2018 and 2019 by segmenting customer base and servicing new specialized niches.

Hobbies & Interests

  • Camping
  • Computers
  • Music
  • Bike Riding
  • Partying

Languages

English
(Basic)
Hindi
(Fluent)

Get in touch with Bhagirath