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Benjamin raj

5 Years of Enriching Experience in the Hotel Industry having worked in various fields of restaurants withInternational exposure ,Customer-Focused. Diligent Hotel Management Professional with a breadth of experience in handling guests leading to great Customer Satisfaction. Adept in implementing new processes and developing cultures of Service Excellence. Passionate about improving the Customer Experience and Facilitation of Memorable Guest Experiences. Willing to be part of the Strategies to Generate Growth and Improve Business Performance

Key Skills

Team Management
Guest interaction
Multitasking
Flexibility

Professional Experience

Nov 2018
Dec 2022
Waiter
Double Tree By Hilton Resort and Spa Ras Al Khaimah, AE
Order taking, maintaining order time limits, monitoring on the guests request as per the order given and meeting the guest’needs 
Nov 2016
Feb 2017
Waiter
Fat buddha Bangalore, IN
Handling  the restaurant, hosting and also following up with the orders
Sep 2016
Nov 2016
Waiter
Kentucky Fried Chicken Bangalore, IN
Cashier, counter arrangement, restaurant cleanliness stock check, expiry  tracking 
Jun 2015
Jan 2016
Waiter
Double Tree By Hilton Resort and Spa Ras Al Khaimah, AE
Trained as a waiter, handling guests and micros 

Education

Apr 2014
Jul 2018
BSc In hospitality in
West London university
Apr 2014
Oct 2017
Advanced diploma in hotel management in International institute of hotel management
Jun 2012
Mar 2014
Pre-university in Baldwin’s Methodist college
Jun 2002
Jun 2012
Secondary school leaving certificate in St.Xavier’s high school

Achievements

2021
Best team member of the month
Thank you for living the Hilton values. Appreciate your hard work! Keep it up!
2019
Certificate of recognition
Benjamin showing great initiative on his job, he worked hard to make our IRD operation success and at same time guest satisfaction 

Hobbies & Interests

  • Basketball
  • Swimming
  • Traveling
  • Football

Languages

English
(Fluent)
Kannada
(Native)
Tamil
(Fluent)
Hindi
(Fluent)
Telugu
(Fluent)

Career Aspiration

To reach as a manager with gained knowledge and to see myself in different countries aswell

Get in touch with Benjamin